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Zen Mobile Complaints & Reviews

www.zenmobile.in
1.9
Updated: May 17, 2021
Complaints 90
Resolved
33
Unresolved
57
So far, so good. Zen Mobile is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Zen Mobile will keep up the work and continue to help more customers with their concerns even better 🤝
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Zen Mobile reviews & complaints(90)

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P
Pratik Biswakar A
May 17, 2021
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Zen admire duo about my it's volume and power on&off spare pare is broken

Address: Gangtok Sikkim ABDUL ELECTRONICS

Hey can any body tell me where I can find my zen admire duo volumes and power on&off spare part I can't find that part of my phone....
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S
Shambhu Tiwari
from Kolkata, West Bengal
May 13, 2019
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mobile not service dt.15.4.2019,

Address: 10/4 G,NEPAL BHATTACHARYA STREET, Kolkata, West Bengal, 700026

Mobile not service dt.15.4.2019, because delhi head office not part provied. Contact me very urgent because i complain cousumer court.

1st service center name :-teleecare network (P) ltd (Pankaj). (Working dt.15.4.2019 to 3.5.2019 but not service clear. Her staff told head office not proved parts.
2nd. Service center name:-new mobile care (Junaid alam). Working dt.5.5.5019 to till now). He told pankaj job sheet not....
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B
babla deb
from Margherita, Arunachal Pradesh
Dec 1, 2018
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free servicing facility

Sir, i have purchased zen mobile phone (Admire snap on march 2018 from our local market at silchar, but from sept 2018 my phone's were not shut down.in this reference i visit. Zen service centre at our locality at silchar, assam, to provide me free service facility. But the service centre owner back me this phone after 2months, & said mobile is okay, but i seen mobile weren't repaired, the problem were existing and my displays were also broken,...
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F
Flowerchild Amit
from Nalagarh, Himachal Pradesh
Nov 28, 2018
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useless device

Address: Mandi, Himachal Pradesh, 175024

What a device... What a phone...
It gets switched off anytime... Battery decreased everytime whenever switched o n
Keep on crashing... Applications keep on crashing... Doesnt show signal for 30 min. When switched on... While charging it keep on switched off and on continuously by default...
U know what companies like zen are the reason behind the torture...
A third class device by a third class company...
This...
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A
Ankush Dhawale
from Aurangabad, Maharashtra
Sep 15, 2018
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admire glory plus

Address: Nagpur, Maharashtra, 440014

I had given my zen admire glory plus to service centre in nagpur namely hasana service centre at sitabuldi.
Initially i paid fees for repair, as mobile was not under warranty. And problem was the charging pin slot was loose and was giving problem during charging.
The person at service centre repaired the mobile but he created another problem in mobile in memory slot, as it stopped working.
And for repair he didn't gave...
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N
nagaraja rao tikku
from Chennai, Tamil Nadu
Dec 4, 2017
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zen cinemax force

Sir,
Purchased zen cine max force from t. K. Traders 16, narsinapuram st chennai-
On 22.2/17 after a month it had soft wear issue it was ressolved @ ur service centre m/s. Siddhi communication after 3 months same problem started again it was resolved @ same service centre. Again same problem started last week i had taken it to the same service centre, he told that he will change the soft wear after changing it becam bad to...
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N
Noufu
from Bengaluru, Karnataka
Nov 2, 2017
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as much time taken for ready my mobile

Address: 676541

I bought a zen mobile from edavanna mobile shop. The model of that mobile m72 style. It is a golden colour mobile. The problem with that mobile was it's speaker is not working well. I gave it in that mobile shop and after clearing it, it was returned to me. But the problem was not solved and i again gave it for warranty. Now it is more than one month. But my mobile was not get to me. I called the distributor for many times but he told it...
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T
Tushar Kumar Das
from Mahishadal, West Bengal
Oct 4, 2017
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zen admire dragon

Address: 721607

I have purchased a mobile before 4 months from a retailer of Haldia Township, West Bengal. Battery is charging very very slowly. Couldn't reach 100%. Battery draining out very quickly & mobile got switched off automatically. Battery contactor problem also. Please rectify the problem immediately.

Thanking you,
yours faithfully,
tushar kumar das
haldia, west bengal,
[protected]...
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S
sureshsubramanian
from Chennai, Tamil Nadu
Jul 5, 2017
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Battery connector problem

Address: 620003
Website: zenmobile.in

I have zen mobile cinemax2. There is a problem in battery connector. I placed for the warranty at gayathri communication in trichy, tamilnadu. Job sheet no:zmasptn101j545. Date: 20.06.2017. They did not give till today. Today i called them they told it would take another one week due to gst. I have already given two times for receiver problem. I am feeling disappointment for your branded mobile. I hope you will response as soon as....
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N
nblaha
from Ingraj Bazar, West Bengal
Jun 10, 2017
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Auto deduct balance

Address: 722122

Dear concern,

When ever i recharge my phone then it will be automatically deducted my balance. As per vodafone there are no vas active. And it will send sms to 53131. Please help me for the stop this service. My details are given below

Model no. - zen x57
Sl no. - x[protected]
Number - [protected] (Vodafone)

Regards
Nabyendu laha
Con. [protected]...
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Q
qaish
from Hojai, Assam
May 29, 2017
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Taking long time to make my mobile's touch

Address: Ranchi, Jharkhand

My mobile phone's touch was broken and i give it to kapoor enterprises in ranchi jharkhand. Since then ten months has gone and i am not gating my mobile. I am not satisfide with your serwish. When i ask in serwish centre that why my mobile phone is not maked yet they tells that the company is taking so long time to make it. I have gone here so many time and iam not gating my mobile so iam so angry. Seriously i will not buy any product of...
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J
J Dôñ Çâlêb
from Jaleshwar, Odisha
May 25, 2017
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Gave for service but still i didn't get it

Address: Chennai, Tamil Nadu, 600048
Website: www.laptopservicecenter.in

A part of display touch was not working. So i thought of giving it to the service center. And gave to a service shop. They said me to wait for one day. So i waited. And i went to collect my phone on the next day. They said that they broke a cable in my phone. So they needed some more time to replace it. Bt more then 3 weeks over they still didnt give my mobile when i asked them they are saying that they dont have a parts to replace it so...
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V
Vyas Manalan
from Delhi, Delhi
May 11, 2017
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Audio jack is loose and the phone is freezing.

Address: New Delhi, Delhi, 603210
Website: www.zenmobile.in

Bought the phone Admire dragon around May 1st week, the first thing I noticed was that my sennheiser mx170 head set (obviously 3.5 mm audio jack) was not fitting into the audio jack (it is slipping out) and I thought the problem was with the headset and bought a new one which also slipped out, I tried with many other headsets and everything kept slipping out, the only headset working is the one that came with the phone which is pathetically...
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L
lakshman tiwari
from Pathankot, Punjab
May 3, 2017
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Mob M72 Metal not repaired for 4 months

Address: Chandigarh, Chandigarh, 134 109
Website: www.zenmobile.in

Sir, I hereby submit my complaint that the Mobile M72 Metal, Color - white purchased by me on 23 Aug 16 has not produced better performance even upto 08 months. The same has not been used by me after Feb 2017. Suitable service centre is not held at the place of my purchase for hasty repairs.
I shall be grateful if same repaired by your service centre located at Chandigarh at the earliest. Photocopies of Sale invoice and photo of...
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B
Babu Palisetty
from Hyderabad, Telangana
Jan 31, 2017
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Gps probalam

Address: Chittoor, Andhra Pradesh, 517642

Battery cherge completily nill, very very probulam Gps aption ok but GPS NOT Working please reply saluve probulam help me urjently try to understand me next back option probulam, working apps there are so many apps not clear chaareging probulam amd totaly devise working so batter way but mobile condition heated mobile condition minimum one day charge not avilabule this are probulam my name Babu my no [protected] Tank you sir i want to reply...
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S
selvachandraganesh
from Tiruchirappalli, Tamil Nadu
Oct 19, 2016
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Battery not received

Address: 627007

We have ordered zen battery for the mobile model ultrafone 701 hd on 03.09.2016 with m/s.rite solutions, palayamkottai.till date we have not received the battery.job sheet no: zmasptn026j1810.
When contacting above said service provider[protected]& regional office [protected] is also no response. We are in need of battery as soon. If else we will go for legal action.further reply to
Mr.selvachandra ganesh
MOB:[protected]...
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M
Mimil Varghese
from Hyderabad, Telangana
Sep 5, 2016
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Display

Address: Ernakulam, Kerala, 682504

I am using zenfone max for the last 4 months. On August 31st my cell fall down and its display breaked. It was purchased on April 2016 and its under guarantee period. i would like to request you to please repair my phone under the guarantee time. I am already used other handset and i never faced this kind of issue. I purchased Zen fone Max after the reviews which i got from my friends. I very glad to be an asus customer and I request you...
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S
sandybhai
from Gurgaon, Haryana
Aug 25, 2016
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Zen Mobile original Battery became dead within first 8-9 months use

Address: Panchsheel Nagar, Uttar Pradesh, 245101

I purchased Zen mobile worth Rs 1300 online. It stopped working after 7 months of normal usage. I located and visited Zen Care center. there i was informed that it has some problem internally that was rectified since mobile was in warranty. Also informed me that Battery is also damaged and needs to be replaced. It will cost around 700 Rs since battery comes with a 6 months warranty. Now i am unable to understand how an original battery can...
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S
Sujit S Pandit
from Mumbai, Maharashtra
Aug 13, 2016
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Touchpad broken not get 2 months from service center

Address: Ahmedabad, Gujarat, 380051
Website: Zenservicecenter

My name sujit pandit
Ahmadabad, gujarat.
My zen sonic 1 mobile only 6 months old
In worrenty period.
My toutch ped is broken so i go service center to change it. We get charged 950
. I agreed & get him to service center devanse enterprise vastrapur. 21, june 2016. But no call received & i visit at center regularly at he takes me time but no solved it. Please we don't produced touch ped. How your made mobile...
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M
Mhls
from Hyderabad, Telangana
Jul 11, 2016
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Brand new zen admire sxy

Address: Mumbai City, Maharashtra, 400034
Website: www.zenmobile.in

Dear concern,

This is to bring to your kind notice that for the first time i bought your zen admire sxy mobile phone which i gifted it to my sister-in-law on her birthday and within a week it started having multiple problems. the decision of gifting a zen mobile has brought a lot of humiliation to me in the family and surprised me.

From day one the battery was giving problem and then after the problems in the...
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