Zen Mobile — Audio jack is loose and the phone is freezing.

Address:New Delhi, Delhi, 603210

Bought the phone Admire dragon around May 1st week, the first thing I noticed was that my sennheiser mx170 head set (obviously 3.5 mm audio jack) was not fitting into the audio jack (it is slipping out) and I thought the problem was with the headset and bought a new one which also slipped out, I tried with many other headsets and everything kept slipping out, the only headset working is the one that came with the phone which is pathetically bad in quality. The second problem is the phone which is freezing randomly, I dont use apps heavily, I just listen to music and thats it. I would like this phone fixed or my money refunded at the earliest.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Zen Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Zen Mobile Phone
    +91 11 2953 1910
    +91 11 2953 1912
    Zen Mobile Address
    Plot No. 261, Kohinoor Enclave, , Western Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all Zen Mobile contact information