Zen Mobile — Defective mobile supplied

Address:

Lucknow, Uttar Pradesh

Order no-[protected], Sub order no[protected] Dt.[protected], delivered on Dt[protected]. Ref- contacted HS-18 Dt.[protected] and[protected] Contacted personally Zen Service centre LUCKNOW on Dt.[protected] Contacted HS18 on[protected], 3-3-2015, Vide above order I had purchased a Zen mobile-U105 Fire through HOME SHOP -18, the product supplied is having manufacturing defect.i had been directed by HS18 to contact above service centre but they denied to change the set, and the mob is still not working. Today on Dt.[protected] I have again been directed to contact Zen service centre at LUCKNOW. I am a senior citizen and my health does not allow to visit so frequently to service centre which is 17 km away from my residence. Please help me and direct to replace my mobile which is under warranty..