[Resolved]  Zen Mobile — Horrible Poor Service

Address:New Delhi, Delhi

Hi everybody, I purchased Zen Ultrafone 104 on 3rd Aug 2014. Handset is pretty cool & worth full no problem at all. by mistake handset slipped from my hand & broken the display. I think sim plate was also disturbed, I know that was not a company's fault. now the problem onwards ... I went to service centre (15/09/2014) "G N TRADE A-1, GALI NO.3, SANJAY NAGAR ROAD, METRO PILLAR NO.184, DELHI-110033. Contact person was Mr. Ashish Mobile No. [protected]. He asked me to leave the set for at least one week to repair and a charge of Rs. 819/-. Thats fine. after one week again I went to the center and it was a shock, the handset was in same condition as I leaved it. he asked me for three more days, OK. I went again but scene was same. Its horrible man, I was plucking my hairs, I said " I will give center's feedback on concerned website", you will be surprised after listening the answer, it was "NO PROBLEM BOSS, THERE IS NO TENSION". OMG. well, I came back with my poor handset & fake smiling face. Company Name : Zen Mobiles Model No : Ultrafone 104 Color : White+Blue IMEI : [protected], [protected] Mahesh [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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handset sparks duering charging

i have purchage a zen x 4 mobile combo offer from home shop 18 on date 23/09/2013, order no[protected] on date 1/10/2013 some sparks and smell comes out from mobile duering charging so do the need full

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