[Resolved]  Zen Mobile — visit 4 times service centre in 6 months of purchasing.....

Address:Gautam Buddh Nagar, Uttar Pradesh

i have a zen 701 HD mobile.i faced mic problem, sensor problem, display blinking and audio problem after three month of mobile purchasing.afterthat i visited service centre patna 1st, after 20 daysi received my mobile with ok condition.After 23 days of receving again i faced same all problems.this tym i visited ambe electronics, atta market zen service centre.he told me that wait for 30 days to get back mobile and after 12 days he called me for receive mobile.when i checked my mobile in service centre only display blinking prob solved and all other problems available in mobile.when i told their representative he told me that sensor is not available in mobile and again take mobile for servicing and wait for 1-2 months. still i m waiting for my mobile :( IMEI NO-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Feb 06, 2014
Updated by kundanmishra
i have a zen 701 HD mobile.i faced mic problem, sensor problem, display blinking and audio problem after three month of mobile purchasing.afterthat i visited service centre patna 1st, after 20 daysi received my mobile with ok condition.After 23 days of receving again i faced same all problems.this tym i visited ambe electronics, atta market zen service centre.he told me that wait for 30 days to get back mobile and after 12 days he called me for receive mobile.when i checked my mobile in service centre only display blinking prob solved and all other problems available in mobile.when i told their representative he told me that sensor is not available in mobile and again take mobile for servicing and wait for 1-2 months. still i m waiting for my mobile :( IMEI NO-[protected]

ph-[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zen Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    90
    Pending
    0
    Resolved
    33
    Zen Mobile Phone
    +91 11 2953 1910
    +91 11 2953 1912
    Zen Mobile Address
    Plot No. 261, Kohinoor Enclave, , Western Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all Zen Mobile contact information