Zen Mobile — Zen Mobile original Battery became dead within first 8-9 months use

Address:Panchsheel Nagar, Uttar Pradesh, 245101

I purchased Zen mobile worth Rs 1300 online. It stopped working after 7 months of normal usage. I located and visited Zen Care center. there i was informed that it has some problem internally that was rectified since mobile was in warranty. Also informed me that Battery is also damaged and needs to be replaced. It will cost around 700 Rs since battery comes with a 6 months warranty. Now i am unable to understand how an original battery can go dead in just 7-8 months when usage is even below average. for a 1300 Rs. mobile, does it make sense to spend 700 Rs just for battery. Why every part of the mobile is not with 1 year warranty. Is it just to make fool of the customer?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zen Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    90
    Pending
    0
    Resolved
    33
    Zen Mobile Phone
    +91 11 2953 1910
    +91 11 2953 1912
    Zen Mobile Address
    Plot No. 261, Kohinoor Enclave, , Western Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all Zen Mobile contact information