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Zensar Technologies — Refund pending from 93 days

I have booked zoomcar on 14 July with booking Id:JPS6NSKFF for which refund of Rs. 2282 is pending from very long time.

Also, I had made booking on 5 August with booking Id: JP6N0RZH for which refund of Rs. 2799 is pending from long time.

Their policy states that the refund amount will be reflected in customer account within 30 working days.

I have 100s of calls to their customer representatives. But all of this gone into vain and every time they keep stating the same, your refund will be initiated very soon.I'm fed up from their false promises.

Refund pending from 93 days
Refund pending from 93 days
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Complaint Status


[Oct 17, 2020] Zensar Technologies customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    50%
    Complaints
    16
    Pending
    0
    Resolved
    8
    Zensar Technologies Phone
    +91 20 6605 7500
    +91 20 6607 4000
    Zensar Technologies Address
    Zensar Knowledge Park, Kharadi, Plot # 4, MIDC,,Off Nagar Road, Pune, Maharashtra, India - 411014
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