I had booked a zoom car on 19th November 2022, and by mistake I missed my apple EarPods in the car and dropped it to the zoom car person. in a few hours in got a call from the same person stating that the original driver has found the EarPods and will give it back the next day.
I called the zoom car person the next day to follow up regarding the driver. He informed that the driver is not picking up the call anymore. I requested him to share the driver's phone number and other details with me. He confirmed that he would do that, but he did not.
Since then, we have been trying to get in touch with the zoom car, but his phone is either not reachable or switched off. We tried to contact zoom car, but no actions have been taken yet.
Zoomcar customer support has been notified about the posted complaint.