Zoom Car Customer Care
ZoomCar India Private Ltd.
Customer satisfaction rating: 84%
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2692
COMPLAINTS

Zoom Car Customer Care

ZoomCar India Private Ltd.

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
926
down
445

Customer satisfaction rating
84%
Complaints
2692
Pending
141
Resolved
2213
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Zoom Car Complaints & Reviews

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Zoomcar — refund due to cancellation not received

 Prakash Periasami on Apr 8, 2020
I had booked a car with zoomcar on feb 15, 2020 and had paid them rs. 5845. Booking id: jps6no6sk

Due to the...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund did not credited even after 20 days of trip

 chiragg6 on Apr 7, 2020
Booking id - jps6ngkui

I have booked swift car for a trip from 14th march to 16th march. Firstly the car condition...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — expense refund is not credited even after 20 days of trip

 chiragg6 on Apr 5, 2020
Booking id - jps6ngkui

I have booked swift car for a trip from 14th march to 16th march. Firstly the car condition...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — not getting expense money

 Manoj manhar on Apr 4, 2020
I was a aef and employee at zoomcar and zap and left the job before 4 months but still there are my expense bill whose money...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — car not delivered in three months

 deepak191994 on Apr 2, 2020
What the hell is going on in this company i thought i am the only one who is facing issues in services. But there is a long...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Zoom Car — my security refund not made to me instead asking for 13039 outstanding and make a fake bill asking me to submit late fee too

 Chandela9873101661 on Mar 31, 2020
I had subscriber a car first they deliver it very late in poor condition car then after two months i ended the subscription...
Complaint comments  Read comments Complaint category Unauthorized charges

Zoom Car — car not delivering

 Bhavya5258 on Mar 31, 2020
According to the zap by zoomcar policy the car delivery should be between 7 to 10 days and after waiting for more than 4 months...
Complaint comments  Read comments Complaint category Car Rental

Zoomcar — refund not received even after a month

 vinith vini on Mar 29, 2020
Booking i'd jps6nlogs

We booked a ford figo on 21 st feb 2020. Finished the travel and returned the car on...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refundable deposit of rs. 3999/- has not been refunded for booking id - jps6n3iof.

 Bhavesh077 on Mar 29, 2020
Booking id-jps6n3iof
As per the company policies, it was told that refund (Of rs 3999) will be done by[protected]....
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — issue regarding my refund amount

 Aadhavan Dayalan on Mar 24, 2020
I completed my trip on 18.02.2020. But i dint receive my petrol amount and the security amount which costs around 1321. I...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — invalid excess km charges added [Resolved]

 Musaab Mahmood Advocate on Mar 20, 2020
I will go through legal procedures to zoom car as fraud company and you by a big advocate in court through proof of start...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — refund not received from zoomcar

 Amartya Kumar Singh on Mar 20, 2020
I have completed a booking on 10th may 2019 and till now i haven't received the fuel refund from zoomcar i have been mailing...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — added invalid excess km charges

 Musaab on Mar 19, 2020
I booked tata hexa vehicle with booking i'd jps6nw0tt

I'm so disappointed and embaressed with the car condition...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund not yet received from zoomcar

 Harish Rahangdale on Mar 19, 2020
My booking id is jps6nhui2. I booked zoomcar on 9th march 2020. It's been already 10+ days still i haven't received my refund...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — cash back

 Yogish Kumar T N on Mar 17, 2020
While booking it was shown 50% cash back in zoom app. It was mentioned as cash back will be credited after 72 hours. After...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoom Car — security deposit not refunded (cannot contact cc)

 aishwarydewangan on Mar 17, 2020
I booked hyundai i20 elite on 23rd feb 2020. I paid 2275/- as total amount (1276/- for car and 999 as security deposit). I...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — faulty inconvenience fee

 Akhilesh Parab on Mar 17, 2020
Despite of keeping the car in the same position without any damage exactly at 10 pm. I did not even finish the given kms....
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zap payments not credited from last 4 months

 Sumeet Kumar Bhandari on Mar 17, 2020
Dear team,

Can i expect reply and payment from your side.
Kindly do the needful to avoid and legal...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refuelling charges

 lokesh badavathu on Mar 16, 2020
Booking id jps6nu4k8
Date[protected]
Refuelling fee of 444 is charged,
When i received vehicle there...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — wrong km charges

 Shahnaz S on Mar 16, 2020
I have been charged invalid km 1960/- charges

My booking Id is JPS6NLMYL

I have completed the...
Complaint comments  Read comments Complaint category Unauthorized charges

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