Zoom Car Customer Care
ZoomCar India Private Ltd.
Customer satisfaction rating: 84%
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2615
COMPLAINTS

Zoom Car Customer Care

ZoomCar India Private Ltd.

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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920
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445

Customer satisfaction rating
84%
Complaints
2615
Pending
122
Resolved
2156
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Zoom Car related photos (748)

Zoom Car Complaints & Reviews

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Zoom Car — no resolution complaints are getting closed with fake resolutions

 Suri1408 on Jan 21, 2020
No resolution complaints are getting closed with fake resolutions. Nobody contacts. No customer service, only recovery team...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — worst experience overall

 Suri1408 on Jan 21, 2020
I opted for a zoom car figo with family from Pune, but at the last minute, I received a call from customer service and said...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund of my security deposit is sent to somewhere else

 Deepender112233 on Jan 21, 2020
I booked a zoom car with booking I'd (JPS6646RG) and then due to some reason i cancelled it their came a message from zoom...
Complaint comments  Read comments Complaint category Credit Cards

Zoomcar — kindly remove my id from blacklist

 shrivatsa ballal on Jan 17, 2020
My id has been blacklisted. Kindly activate it. I was unaware of the policy o[censored]ploading same dl in different account. If...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — invalid charges

 tosonuarora on Jan 16, 2020
Issue 1

Zoomcar - airport convenience fee rs. 250 charged

Me - why i am charged when i didn't...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — not received my refund [Resolved]

 pratap_bane on Jan 13, 2020
Have completed my trip on 01/11/2019 and i till now i haven’t received me security refund and fuel refund amount back. The...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — refund not received yet even after a month

 sandeep.pirangi175 on Jan 11, 2020
I have booked & paid rs.3874/- for a zoom car on 11th nov'19 and cancelled on the same day.

After a penalty...
Complaint comments  Read comments [2]Complaint category Car Rental

Zoom Car — invalid excess km charges

 Mohammed Abdullah Farhan on Jan 9, 2020
I booked mahindra marazzo car with booking i'd (Jps66s5vy)

They added 8059/- invalid charges as there is no...
Complaint comments  Read comments Complaint category Unauthorized charges

Zoom Car — fraud subscription

 Rohit Chhibber on Jan 8, 2020
This is in relation to the 6 months tenure subscription with the zoomcar. I never got a support from the customer support...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — complaint about an old complaint not even being responded to

 amehrotra90 on Jan 10, 2020
Refer and respond to the original complaint for which the link is shared below. This case has been pending for a while and...
Complaint comments  Read comments [3]Complaint category Car Rental

Zoomcar — unnecessary charges placed on me

 Alok Deshmukh on Jan 5, 2020
Zoom car pune charges unnecessary amount on me. First of all i received a car late about 30-45 minutes from given time. Cleaning...
Complaint comments  Read comments [2]Complaint category Car Rental

Zoomcar — partial approval of fuel bill (619 rupees diesel was, added but only 127 inr approved by zoomcar)

 sushreelipsa on Jan 5, 2020
Hi,

I have completed my booking (Booking id: jps660hg2, vehicle:swift at, registration no of vehicle:ts07uh0577)...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoom car charging a fine with false claim [Resolved]

 Manoj Kumar Mateti on Jan 2, 2020
Dear Sir, I Have Booked Hyundai Creta From Zoomcar And Checked All The Documents On 31st Dec-19 While Taking The Vehicle....
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoom car booking ahmedabad

 rohitpungliya on Dec 31, 2019
I booked a baleno for 3 days in ahmedabad.

I received a lower version ford freestyle car instead of baleno....
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — worst experience with zoomcar hyderabad

 irrinki ramarao on Dec 31, 2019
I have booked the baleno with booking id jps66yqyo through zoom car app. I never expected the standards maintained by zoom...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — illegal charges of rs 10786/- demanded by zoomcar

 Kawashaw on Dec 31, 2019
Zoomcar booked under ref no jps66gv8c for dec 14-15, 2019. The company never informed that the car had to be opened through...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — fraudsters activity

 ADAM SAMUELS on Dec 30, 2019
When we returned the zoomcar after the trip we had filled double the amount of fuel that it was before the start of trip as...
Complaint comments  Read comments Complaint category Travel Agents

Zoomcar — refund not paid

 Himanshu Phalak on Dec 29, 2019
I filled fuel worth rs 1000 in zoomcar and also uploaded the receipt of same in zoomcar account. But zoomcar is not refunding...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — my account is used by someone else

 [email protected] on Dec 26, 2019
Hi team,

I had already raised multiple mail to zoomcar that someone is using my id proof (Driving license...
Complaint comments  Read comments Complaint category Other

Zoom Car — refund not received from zoomcar after so many days

 Ujjwal Nehra on Dec 26, 2019
I've not received my refund.
Booking idjps66yhs4
Nobody is replying to my mails, it shouldn't have taken more...
Complaint comments  Read comments Complaint category Car Rental

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kindly remove my id from blacklist
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