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Zoomcar
ZoomCar India Private Ltd.
Customer satisfaction rating: 59%
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4006
COMPLAINTS
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Zoomcar Customer Care

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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

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Customer satisfaction rating
59%
Complaints
4006
Pending
293
Resolved
2294
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Zoomcar Complaints & Reviews

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I have been waiting for my refund since last six months I haven't received any refund the last time spoke with the customer...
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I have made a booking with zoomcar for car rental on 24th January 2021 with booking ID JPS6NNI67 but unfortunately they cancelled...
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One of my friend used my mobile number and email id for booking a zoomcar with his driving licence, but now when i am changing...
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Iam v Sudhakar I booked zoom car on 22 oct 2020 IDno JPS6NT30V
Refundable amount 4295/-but
Up to now money not refund
So please do it fast
Amount not refund

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[Apr 06, 2021] Zoomcar customer support has been notified about the posted complaint.
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    For booking id JPS6NBSXD, zoomcar is not initiating the refund from last 3 months.
    Booking date 26th Dec, 2020. br...
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    ID- JPS6NFVN9
    25TH DECEMBER
    BALENO CAR
    I have not received my refund yet. Please look into his matter urgently.
    Refund do bhai

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    [Apr 06, 2021] Zoomcar customer support has been notified about the posted complaint.
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      I have cancelled my Zoomcar booking with Booking Id JPS6NF93H on 24th Jan 2021. Total Refundable Amount is Rs. 16, 731/-....
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      My Name is Vimal KS staying in Bangalore Ulsoor- [protected].
      I booked a car for rent on Jan 10th, 2021 with Zoom car, after returning the car back they never refunded my deposit amount INR 2044, they don't have any contact number or email to reach them. I wrote on Twitter about this but still, no response, and my money is still not refunded. Below is my booking number booking id: JPS6N60CA.
      i has been 4 months now and still, they are not responding.
      Kindly help me on this

      Thanks
      Vimal
      [protected]

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      [Apr 05, 2021] Zoomcar customer support has been notified about the posted complaint.
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        I've canceled my booking and didn't receive refund since then. Please refund the amount ASAP.
        BOOKING ID - JPSN1XMS
        Refund pending since 320 days

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        [Apr 04, 2021] Zoomcar customer support has been notified about the posted complaint.
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          Booking (JPS6NFXYP) cancelled in December and no refund yet, policy says 1 month to process refund ( even that is non sense...
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          This is regarding the booking JPS6N6KE6. The car was hit by another vehicle because of which one of the gates needed repair....
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          I had booked a trip with zoomcar on 25th Dec but they called me up 2 hours before the journey to inform that my trip had to be cancelled because the car had an accident. No issue there but it's been more than 3 months now but they still haven't refunded my deposit. I have tried contacting them through every mode( even playstore) but to no success. Kindly help me out here.

          Order Id- JPS6NBBX7

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          [Mar 31, 2021] Zoomcar customer support has been notified about the posted complaint.
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            I made a booking in zoom car for 18th January 2021 and got cancelled by some reasons. An amount of Rs.4, 777 is not refunded till date i.e, 29th March 2021. No means of contacting Zoom car and no reply to mails.
            Amount Not Refunded Since 3 Months
            Amount Not Refunded Since 3 Months

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            [Mar 29, 2021] Zoomcar customer support has been notified about the posted complaint.
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              Hi,

              Date of incident-Jan 10th 2021

              I have booked Zoomcar with booking id reference to complaint...
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              I have done booking#JPS6N2K05 on 30 Oct 2020 which have been cancelled on 16 Nov 2020, as per mail communication be Zoomcar...
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              I cancelled one of my trip in zoomcar.It has been over 3 months and still i didnt get my money back.I dont know how are they doing business in india like this for so many years.They didnt even provide a contact number also for customer assistance.I just want my hard earned money back
              Refund Not Initiating since 3 months

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              [Mar 27, 2021] Zoomcar customer support has been notified about the posted complaint.
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                I booked November 27/2020 my Refund Amount not received 125 day, s completed why not send amount My Paytm wallet today date 26/03/2021Zoom car ID JPS6N449P
                My mail [protected]@gmail.com or contact:[protected] call me
                Or zoomcar coupon send me
                Customer care very bad
                Customer care very bad

                Complaint Status


                [Mar 27, 2021] Zoomcar customer support has been notified about the posted complaint.
                No use my Refund Amount not received me please check it
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                  I had placed a booking on 20th july 2020 with booking id number JPS6NSHL7.I had uploaded my bills the refund yet to come its been 11 months already but money did not get received to my account
                  Amount not refunded

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                  [Mar 26, 2021] Zoomcar customer support has been notified about the posted complaint.
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                    Zoomcar has to refund me 16, 145 and it's been 212 days I have been waiting for my refund. Here are my booking details JPS6NDBK1 and JPS6N0NJW.
                    Refund of zoomcar not done from

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                    [Mar 26, 2021] Zoomcar customer support has been notified about the posted complaint.
                    Updated by Sri Swaminathan Vanarasi Mar 26, 2021 Added additional images

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                      Hi,

                      I had booked a Swift car in Bangalore on December 27, 2020 by paying INR7, 053 (including security deposit...
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