Zepo Technologies — payment not received and oda/opa charges charged extra without any notice | |
We have paid Rs. 40, 000 as subscription fees and facing the worst service by Zepo. For past 2 months my remittance is pending with them and they have not remitted it to our account. When enquired they say they didnt deliver from courier partner. Now i have opened direct account with delhivery where there was no delay in remittance. The total remittance to be paid is Rs. 13000. Now they have charged ODA and sent bill of Rs. 10000. or which i enquired they say the courier company has charged them. Below i have attached the proof that delhivery has all service in the mentioned pincode but still they have charged. They are looting the customers. They have to be stoped and fined for engaging in unethical activities.
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I have a payable remittance of more than 50000, and instead of releasing my COD amount, zepo people are asking me 57000 amount as a illing amount, which includes so called ODA charges, however courier company doesnt have any charges like ODA for my shipments. Zepo charged me 50000 amount for the invoices generated around a year back also. i have no oher choice than going for an official police complaint now.
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8, AGFA Building, 3rd Floor, Bhakti Marg, Mulund (W), Mumbai, Maharashtra, India - 400080