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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: May 8, 2026
Complaints 541
Resolved
238
Unresolved
303
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Zerodha reviews & complaints page 4

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N
Nimish Shrivastav
Sep 28, 2021
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I have requested for my fund withdrawal and basically zerodha transfer funds between 24-48 hours but its been 7 days i have not received my funds help me with This
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    shivlkar
    from Jaipur, Rajasthan
    Sep 28, 2021
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    I am member of Zerodha since 2015. I have recently started actively in options trading.

    I learnt Sensibull is on Zerodha's Kite platform. But I could not find.

    Hence I tried to contact their customer service. I lost 3 calls to understand what is the taped messege. almost 10 minutes. Then on forth call i continue to press 'other query;.

    At the end it said that i will be put on to a representative. Listened Covid tape for anather few minutes.

    Tnen someone came on line, but he was not audible. So i requested him to call back. He assured me.

    I am still waiting for his call.

    My request to friends, how is Upstock? Is it ok to shift to Upstock?

    Regards.
    Zerodha customer support has been notified about the posted complaint.
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      H
      harshit0990
      from Mumbai, Maharashtra
      Sep 24, 2021
      Resolved
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      Resolved

      Address: Banglore

      I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified.
      Sep 24, 2021
      Complaint marked as Resolved 
      I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified. the complain is not resolved yet
      Zerodha customer support has been notified about the posted complaint.
      View replies
      the complaint is not yet resolved then too its showiing as resolved??
      Reply
      Hey Harshit, we're sorry to hear this. Please message us your ticket number so we can have this checked.
      Reply
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        V
        Vigneshadvika
        from Chennai, Tamil Nadu
        Sep 18, 2021
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        I have placed withdrawal request on sep 17 th 2021 and it got processed in zerodha but amount not yet credited in bank account. I need my money on urgent basis. Please resolve as soon as possible. Raised ticket in support too.
        Ticket number::[protected]
        Zerodha customer support has been notified about the posted complaint.
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        Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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          A
          arnav jha
          Sep 18, 2021
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          Withdrawal status shows processed but money not credited into bank account

          Withdrawal status shows processed but money not credited into bank account...
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          V
          Veerendra93
          from Adoni, Andhra Pradesh
          Sep 17, 2021
          Resolved
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          Resolved

          Address: Adoni

          My account not open my mobile number not link with aadhar that why digilocker not accept please refund my money back
          Oct 23, 2021
          Complaint marked as Resolved 
          Zerodha customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2021
          Zerodha Customer Care's response           Hey, we suggest that you update your mobile number on Aadhaar and complete the online process. Alternatively, we've explained the offline process here: https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-open-an-account-offline
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            P
            pushpak071
            from pune, Maharashtra
            Sep 15, 2021
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            My grandfather has approx 1000 shares of tata motors in physical form
            so i want to convert them into digital
            as the shares were buyed in 1980, so the name on the shares is telco instead of tata motors
            so how can i change the name on the shares
            and then convert it into digital.
            Zerodha customer support has been notified about the posted complaint.
            View replies
            Hey, we've explained the process here: https://support.zerodha.com/category/your-zerodha-account/transfer-of-shares-and...⇄

            For further assistance please create a ticket so that our team can check and assist.
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              H
              Hemantgurrou
              Sep 14, 2021
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              My user ID is YF9776 in the name of hemant singh in Zerodha. There was 100 shares of 3i info tech for delivery in my holding in portfolio. From last few days these shares are not showing in my holding. Shares are not sold by me. Kindly do needful action.
              Zerodha customer support has been notified about the posted complaint.
              View replies
              Hey, 3I Infotech has been suspended from trading due to procedural reasons. The company has announced a reduction of capital and consolidation of shareholdings. More details here: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=[p...⇄

              The shares won't reflect in your Kite holdings. However, you can see them in your holdings on Console.
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                R
                rohh
                Sep 11, 2021
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                Resolved

                Address: banglore

                Since more than week i havent got any response from zerodha, no email no messages. I keep calling them and they say wait 24hrs.
                very poor customer service, havent got the account yet.
                Oct 17, 2021
                Complaint marked as Resolved 
                Zerodha customer support has been notified about the posted complaint.
                Sep 11, 2021
                Updated by rohh                 IBR682 user id, registered week ago
                Verified Support
                Sep 14, 2021
                Zerodha Customer Care's response                 Hey, we're sorry to hear this. We're having this checked. Someone from our team will reach out to you.
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                Plzz refund my money don't want to open account
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                  S
                  shiraj Vishram
                  Sep 4, 2021
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                  Inspite of giving complaints for last 5 days problems not resolved unable to download contract notes from console reports as required for my tax purpose support team not caring about this can i get email id of mr nitin kamat so i can take this matter in this regards
                  Zerodha customer support has been notified about the posted complaint.
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                    A
                    Angom narayan
                    Aug 28, 2021
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                    My userid is TX817 in zerodha. On 13 Aug 21 I sold 320 indtower shares @ ₹215.90 totalling ₹ 69088/. So far I have not seen this amt in My Fund statement. It has not entered yet but on 18 Aug 21 CDSL SENT ME A MESSAGE THAY THE AMT HAS BEEN DEPOSITED IN MY DMAT AC. PL HELP TO RETRIEVE THE AMT. ANGOM NARAYAN
                    Zerodha customer support has been notified about the posted complaint.
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                    Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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                    Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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                      K
                      kunal3197
                      Aug 27, 2021
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                      My money was deducted and the account was not opened. I need the refund
                      Zerodha customer support has been notified about the posted complaint.
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                        prabakarankalai
                        Aug 26, 2021
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                        Address: TN, dharmapuri prabakaran s/o manokaran chinnapangunatham village konagihali post pin 636813

                        Future and option it's not activated in my zerodha app plzz help me
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                          jeeva gundu
                          Aug 21, 2021
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                          Address: 40, KRISHNA KRUPA SOCEITY, PARVAT GAAM

                          User id not recived

                          plz replay to my number or email id

                          [protected]

                          [protected]@gmail.com
                          Zerodha customer support has been notified about the posted complaint.
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                          Hey Jeeva, please create a ticket at support.zerodha.com. We'll have this checked.
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                            Taksha Gaba
                            Aug 13, 2021
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                            Been trying to open an account for 12 hours and it says My Number is already registered whereas I haven't registered my number on Zerodha at all. This is an error and it's causing obstruction. Please help.
                            Zerodha customer support has been notified about the posted complaint.
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                              S
                              skhade
                              from Pune, Maharashtra
                              Aug 6, 2021
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                              On Friday 30/07/21, had Sell 35 share of PRIVISCL at 1507 in MIS, at the EOD the trade would have been squared off. and i was around -2600/- loss, but on monday it was around 14k loss they had charged me the price of share at monday price, after raising multiple ticket, they had charged the price of share of Tuesday now my overall loss is around -20k, Also on monday there was nothing related of PRIVISCL share in HOLDING/POSITION. these had caused me so much stress. if anyone can help me out raise a official court case complain, please help.
                              Account ID-UD0330
                              Zerodha customer support has been notified about the posted complaint.
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                                S
                                Shervi
                                Aug 5, 2021
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                                Money deducted from bank account but not reflected in demat account and didn't get any reply from zerodha

                                I added 10000rs. Because i want to take new position around 8:15pm yesterday but funds are pending till today. Deducted from my bank account instantly but not added in zerodha demat, i want to know where is my money hanging? Disappointed....
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                                Bharathteja17
                                Aug 4, 2021
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                                I have been following up with them for a month, have not received any response.
                                Ticket number [protected]
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                                  V
                                  Viresh123
                                  Aug 1, 2021
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                                  Resolved

                                  Their customer redressal system is a total waste and they are unresponsive of ticket raised.
                                  I have been facing problems and I am not able to withdraw my money which I urgently needed.
                                  I had to take loan instead because zerodha is not giving my money back.
                                  I want to complain about this issue to SEBI so that others won't face the same issue in future and I will transfer my account from zerodha to some other good responsible and responsive brokers in India. Zerodha is not able to manage its customer base and I will never ever recommend it to someone.
                                  Sep 4, 2021
                                  Complaint marked as Resolved 
                                  Zerodha customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2021
                                  Zerodha Customer Care's response                                   Hey Viresh, we're sorry to hear this. Could you please create a ticket at support.zerodha.com? We'll have this checked.
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                                    R
                                    rameshjain9999
                                    Jul 29, 2021
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                                    Dear Sir,

                                    Recently I opened the trading account and demat account in Zerodha. There is issue regarding the Demat account and related to these issues there are 2 tickets #[protected], #[protected]. But so far is no progress about those tickets.

                                    On phone call support just give the fake assurance, even without my permission they change the linking of the demat account also. It is a security breach.

                                    Support team with malafide intention delete their comments also on dated 24 July, 2021 around 9:25 AM there was update by support team on ticket #[protected] that I raised the request to change the demat account over call but now that comment has been deleted by support team.

                                    All these happening gives the impression that in future any fraud can also be happen.

                                    Thanks
                                    Zerodha customer support has been notified about the posted complaint.
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                                    Hey, we're sorry to hear this. We’re getting this checked. You’ll have an update on the tickets.
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                                    rameshjain9999's [Complaint's author] reply, Aug 9, 2021
                                    Dear Team,

                                    Please let me know, what action you people took. Still I am struggling for the solution.
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