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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: May 15, 2025
Complaints 537
Resolved
238
Unresolved
299
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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Zerodha reviews & complaints page 4

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A
arnav jha
Sep 18, 2021
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Withdrawal status shows processed but money not credited into bank account

Withdrawal status shows processed but money not credited into bank account...
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Veerendra93
from Adoni, Andhra Pradesh
Sep 17, 2021
Resolved
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Address: Adoni

My account not open my mobile number not link with aadhar that why digilocker not accept please refund my money back
+1 photos
Oct 23, 2021
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
Zerodha Customer Care's response Hey, we suggest that you update your mobile number on Aadhaar and complete the online process. Alternatively, we've explained the offline process here: https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-open-an-account-offline
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    P
    pushpak071
    from pune, Maharashtra
    Sep 15, 2021
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    My grandfather has approx 1000 shares of tata motors in physical form
    so i want to convert them into digital
    as the shares were buyed in 1980, so the name on the shares is telco instead of tata motors
    so how can i change the name on the shares
    and then convert it into digital.
    Zerodha customer support has been notified about the posted complaint.
    View replies
    Hey, we've explained the process here: https://support.zerodha.com/category/your-zerodha-account/transfer-of-shares-and...⇄

    For further assistance please create a ticket so that our team can check and assist.
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      H
      Hemantgurrou
      Sep 14, 2021
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      My user ID is YF9776 in the name of hemant singh in Zerodha. There was 100 shares of 3i info tech for delivery in my holding in portfolio. From last few days these shares are not showing in my holding. Shares are not sold by me. Kindly do needful action.
      Zerodha customer support has been notified about the posted complaint.
      View replies
      Hey, 3I Infotech has been suspended from trading due to procedural reasons. The company has announced a reduction of capital and consolidation of shareholdings. More details here: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=[p...⇄

      The shares won't reflect in your Kite holdings. However, you can see them in your holdings on Console.
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        R
        rohh
        Sep 11, 2021
        Resolved
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        Resolved

        Address: banglore

        Since more than week i havent got any response from zerodha, no email no messages. I keep calling them and they say wait 24hrs.
        very poor customer service, havent got the account yet.
        Oct 17, 2021
        Complaint marked as Resolved 
        Zerodha customer support has been notified about the posted complaint.
        Sep 11, 2021
        Updated by rohh         IBR682 user id, registered week ago
        Verified Support
        Sep 14, 2021
        Zerodha Customer Care's response         Hey, we're sorry to hear this. We're having this checked. Someone from our team will reach out to you.
        View replies
        Plzz refund my money don't want to open account

        Demat account opening - Comment #3910456 - Image #0
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          S
          shiraj Vishram
          Sep 4, 2021
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          Inspite of giving complaints for last 5 days problems not resolved unable to download contract notes from console reports as required for my tax purpose support team not caring about this can i get email id of mr nitin kamat so i can take this matter in this regards
          Zerodha customer support has been notified about the posted complaint.
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            A
            Angom narayan
            Aug 28, 2021
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            My userid is TX817 in zerodha. On 13 Aug 21 I sold 320 indtower shares @ ₹215.90 totalling ₹ 69088/. So far I have not seen this amt in My Fund statement. It has not entered yet but on 18 Aug 21 CDSL SENT ME A MESSAGE THAY THE AMT HAS BEEN DEPOSITED IN MY DMAT AC. PL HELP TO RETRIEVE THE AMT. ANGOM NARAYAN
            Zerodha customer support has been notified about the posted complaint.
            View replies
            Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
            Reply
            Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
            Reply
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              K
              kunal3197
              Aug 27, 2021
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              My money was deducted and the account was not opened. I need the refund
              Zerodha customer support has been notified about the posted complaint.
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                P
                prabakarankalai
                Aug 26, 2021
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                Address: TN, dharmapuri prabakaran s/o manokaran chinnapangunatham village konagihali post pin 636813

                Future and option it's not activated in my zerodha app plzz help me
                Zerodha customer support has been notified about the posted complaint.
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                  J
                  jeeva gundu
                  Aug 21, 2021
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                  Address: 40, KRISHNA KRUPA SOCEITY, PARVAT GAAM

                  User id not recived

                  plz replay to my number or email id

                  [protected]

                  [protected]@gmail.com
                  Zerodha customer support has been notified about the posted complaint.
                  View replies
                  Hey Jeeva, please create a ticket at support.zerodha.com. We'll have this checked.
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                    T
                    Taksha Gaba
                    Aug 13, 2021
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                    Been trying to open an account for 12 hours and it says My Number is already registered whereas I haven't registered my number on Zerodha at all. This is an error and it's causing obstruction. Please help.
                    Zerodha customer support has been notified about the posted complaint.
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                      S
                      skhade
                      from Pune, Maharashtra
                      Aug 6, 2021
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                      On Friday 30/07/21, had Sell 35 share of PRIVISCL at 1507 in MIS, at the EOD the trade would have been squared off. and i was around -2600/- loss, but on monday it was around 14k loss they had charged me the price of share at monday price, after raising multiple ticket, they had charged the price of share of Tuesday now my overall loss is around -20k, Also on monday there was nothing related of PRIVISCL share in HOLDING/POSITION. these had caused me so much stress. if anyone can help me out raise a official court case complain, please help.
                      Account ID-UD0330
                      Zerodha customer support has been notified about the posted complaint.
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                        S
                        Shervi
                        Aug 5, 2021
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                        Money deducted from bank account but not reflected in demat account and didn't get any reply from zerodha

                        I added 10000rs. Because i want to take new position around 8:15pm yesterday but funds are pending till today. Deducted from my bank account instantly but not added in zerodha demat, i want to know where is my money hanging? Disappointed....
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                        Bharathteja17
                        Aug 4, 2021
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                        I have been following up with them for a month, have not received any response.
                        Ticket number [protected]
                        Zerodha customer support has been notified about the posted complaint.
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                          V
                          Viresh123
                          Aug 1, 2021
                          Resolved
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                          Resolved

                          Their customer redressal system is a total waste and they are unresponsive of ticket raised.
                          I have been facing problems and I am not able to withdraw my money which I urgently needed.
                          I had to take loan instead because zerodha is not giving my money back.
                          I want to complain about this issue to SEBI so that others won't face the same issue in future and I will transfer my account from zerodha to some other good responsible and responsive brokers in India. Zerodha is not able to manage its customer base and I will never ever recommend it to someone.
                          Sep 4, 2021
                          Complaint marked as Resolved 
                          Zerodha customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 03, 2021
                          Zerodha Customer Care's response                           Hey Viresh, we're sorry to hear this. Could you please create a ticket at support.zerodha.com? We'll have this checked.
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                            R
                            rameshjain9999
                            Jul 29, 2021
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                            Dear Sir,

                            Recently I opened the trading account and demat account in Zerodha. There is issue regarding the Demat account and related to these issues there are 2 tickets #[protected], #[protected]. But so far is no progress about those tickets.

                            On phone call support just give the fake assurance, even without my permission they change the linking of the demat account also. It is a security breach.

                            Support team with malafide intention delete their comments also on dated 24 July, 2021 around 9:25 AM there was update by support team on ticket #[protected] that I raised the request to change the demat account over call but now that comment has been deleted by support team.

                            All these happening gives the impression that in future any fraud can also be happen.

                            Thanks
                            Zerodha customer support has been notified about the posted complaint.
                            View replies
                            Hey, we're sorry to hear this. We’re getting this checked. You’ll have an update on the tickets.
                            Reply
                            rameshjain9999's [Complaint's author] reply, Aug 9, 2021
                            Dear Team,

                            Please let me know, what action you people took. Still I am struggling for the solution.
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                              R
                              ramesh Singala
                              from Mumbai, Maharashtra
                              Jul 28, 2021
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                              Address: Banglore

                              I have asked to activate my account from dormant stage. I have submitted all the requested documents.Still zerodha has not activated my account. I am continuously chasing with Zerodha since last 15 days even I have raised tickets so many times on support Zerodha portal. Very very poor service and I regret to say that they are technically handicapped and no value for customer's time
                              Client ID RV1964
                              Zerodha customer support has been notified about the posted complaint.
                              Jul 28, 2021
                              Updated by ramesh Singala                               This is not yet resolved. It is pending
                              Aug 04, 2021
                              Updated by ramesh Singala                               Still issue is not resolved. I have not received any feedback from Zerodha
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                                R
                                ramesh Singala
                                from Mumbai, Maharashtra
                                Jul 27, 2021
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                                Address: Banglore
                                Website: Zerodha support

                                I would like tranfer my account from zerodha to Sharekhan. Please let me know the process. I really fade up with Zerodha service. I have raised many times tickets on zerodha support but zerodha failed to resolve the issue.
                                Zerodha customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2021
                                Zerodha Customer Care's response                                 Hey Ramesh, we're extremely sorry to hear this. Could you please message us the ticket number. We'll have this checked.
                                Aug 04, 2021
                                Updated by ramesh Singala                                 Ticket number #[protected]
                                Hope for positive response
                                Aug 09, 2021
                                Updated by ramesh Singala                                 Still issue is not resolved.please look into this. I have faced financial loss due to the poor service of zerodha
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                                  A
                                  Anita bunkar
                                  Jul 23, 2021
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                                  Address: Account transfar

                                  I want my zerodha account transfar to another brokrej 5 paisa .com
                                  Please i request to you tell me prossess
                                  Zerodha customer support has been notified about the posted complaint.
                                  View replies
                                  Hey, we're sorry to hear this. What seems to be the issue? Could you please create a ticket so our team can check and assist? https://support.zerodha.com/
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                                    D
                                    Deepanshu Berry
                                    Jul 22, 2021
                                    Resolved
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                                    Resolved

                                    Money has been deducted account not opened no customer care to call and not at all ethical company to work.
                                    It's a fraud company
                                    Aug 25, 2021
                                    Complaint marked as Resolved 
                                    Zerodha customer support has been notified about the posted complaint.
                                    Jul 22, 2021
                                    Updated by Deepanshu Berry                                     No body contacted ticket showjng resolved
                                    Verified Support
                                    Jul 24, 2021
                                    Zerodha Customer Care's response                                     Hey Deepanshu, we're sorry to hear this. Could you please message us your registered contact details? We'll have this checked.
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