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Zerodha Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 543
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Zerodha reviews & complaints page 4

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N
Naushad shaffi
Mar 14, 2022
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Address: Bangalore

, I recently short sold IOLCP at 2.45 pm I was not able to buy it back nor convert half the position. Later when I called customer care he was so rude and couldn't explain the situation properly. After many research I got to know it was a short delivery. I as an investor was not aware of such terminology later was shocked to see my investment amount of approx 4.30 lakh disappeared and shows a loss of 1.09 lakh. This is situation is unfair as It was not intentional not to buy back my share. The same situation has happened in earlier month for shardha Corp my amount was removed from my account without any details. Will not accept this situation in IOLCP. THIS IS my hard earned money. Request you to please look into the situation and let me know where do I excalate this issue. Awaiting your response. Thanks Naushad
Apr 18, 2022
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2022
Zerodha Customer Care's response
Hey, we're sorry to hear this. Please create a ticket at support.zerodha.com so that our team can check and assist.
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    S
    sruthi senthil kumar
    Feb 22, 2022
    May 17, 2024
    This thread was updated on May 17, 2024
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    It shows that my pan verification is failed dispite all the information being correct and trying numerous times.
    Zerodha customer support has been notified about the posted complaint.
    i have same problem i.e. pan verification failed can anyone help
    Iam also facing pan verification failed problem
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      S
      satishidea
      from Mumbai, Maharashtra
      Feb 4, 2022
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      Address: [email protected]

      Zerodha did incorrect evaluation of my trading account and have showed. I have raised SEVERAL tickets and escalations but they are either ignored or moved to resolution pending status since over a month now!

      Tickets#:
      [protected]
      [protected]
      [protected]
      Zerodha customer support has been notified about the posted complaint.
      Feb 04, 2022
      Updated by satishidea
      The zerodha portal is buggy and a fraud.
      It also has worst ever customer support! A ticket is pending since more than a month is the worst customer care service!
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        S
        sayak.panja
        from Kolkata, West Bengal
        Feb 2, 2022
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        My Bharat Bond ETF April 2032 order amounting to 1L was processed on Dec 9 via Zerodha Coin, when my money got deducted but the same has still not been credited to my demat account. I raised a Ticket [protected] on Jan 03, it is now 1 month and I have got no solution for the same. I followed up a lot via zerodha call support as well on the ticket but there does not seem to be any willingness from zerodha team to work on this. A 1L amount is substantial for me and not only my money got lost because of this but also I am losing interest on that sum.

        I want my money to get refunded immediately
        Zerodha customer support has been notified about the posted complaint.
        Feb 02, 2022
        Updated by sayak.panja
        My client ID is MF4907
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          T
          ttt1234
          Jan 31, 2022
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          Address: Test add
          Website: Test web

          Test details
          Zerodha customer support has been notified about the posted complaint.
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            1
            1Manpreet1
            from Tarn Taran Sahib, Punjab
            Jan 30, 2022
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            Address: Amritsar

            My Zerodha Account is not open by your difficult Process. So please Refund My Account opening fee.
            Zerodha customer support has been notified about the posted complaint.
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              R
              R EKALAIVAN
              Jan 22, 2022
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              I transferred RS 200000 via NEFT but amount not shown in my trading account my client I'd :FT 3856, TRANSECTION DATE 22/01/2022 NFET REFERENCE NUMBER:P[protected]
              Zerodha customer support has been notified about the posted complaint.
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                M
                Maria Alam
                Jan 9, 2022
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                Unable to open the account. error: your mobile number is already registered.

                I want to open with the same number. Plz don't suggest to use another number.
                Zerodha customer support has been notified about the posted complaint.
                Hey Maria, please write to us at support.zerodha.com. So our team can have this checked and assist.
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                  B
                  baveesh
                  from Visakhapatnam, Andhra Pradesh
                  Dec 20, 2021
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                  Dear sir,

                  My client id. Is NC8184. On 20/12/2021, I bought PE option of nifty 16600 for 7 lots. I tried many times to sell the order, order did not get executed. It showed an error message saying "server not ready" around 2: 58pm. When the server problem was cleared and the KITE terminal resumed after a while like 10minutes, I was making a loss of 10000. This was purely a mistake of Zerodha. I was making a profit and all of a sudden it turned to loss. However, I expect the usual answer that you wouldn't be responsible for the loss. I request you to credit the brokerage and loss into my Demat account.
                  Please do needful. Look forward to your reply
                  Regards,
                  baveesh Pudhuvai.
                  Zerodha customer support has been notified about the posted complaint.
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                    P
                    pranavv29
                    from Mohali, Punjab
                    Dec 17, 2021
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                    My account not opened because of some documents so please refund my money back...
                    My transcation id[protected]
                    Refund it fast
                    Zerodha customer support has been notified about the posted complaint.
                    Dec 20, 2021
                    Updated by pranavv29
                    ?
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                      N
                      Narasimha Reddy12345
                      Nov 17, 2021
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                      Address: Tirupathi
                      Website: Zerodha

                      Today date[protected]: 34 AM I have faced some technical issue from zerodha during that time prices are not reflecting and orders are not gone through as well due to this I have incurred 15000 rupees loss. I have spoken to your customer care executives (Shanmugam). They have agreed it is your mistake only. Then they agreed today brokerage exemption after that they told me we will arrange call by EOD. but I have not received any call. Even I tried to talk to your customer care representative again they told we will arrange call back but I didn't receive any call. Just because of your fault I am the effective person. If you fail resolve my issue. I am going to file a case on you FIR. and I highlighted this issue to media CNBC and all the channels and social media as well. I will register complaint to SEBI as well. I have all the recordings which your customer care representatives they have agreed it is your fault. It is not a small amount I am going to complaint on it.
                      Zerodha customer support has been notified about the posted complaint.
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                        D
                        Devanand Kashide
                        Nov 16, 2021
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                        Address: pusad

                        Fund payout problem
                        Zerodha customer support has been notified about the posted complaint.
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                          R
                          Radha~
                          Nov 13, 2021
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                          I have already completed my ipv verification and submitted but it got rejected. And i did the ipv verification again and submitted but still no changes.what should do i do next?
                          Zerodha customer support has been notified about the posted complaint.
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                            D
                            desikan R
                            Oct 29, 2021
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                            I did not use my zerodha account for last one year and now I find that it is deactivated. I have raised ticket, sent email and talked to call centre but finding pathetic response. When their business depends on customers, such a poor response is really amazing to see.
                            Zerodha customer support has been notified about the posted complaint.
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                              A
                              ashish4959
                              from Mumbai, Maharashtra
                              Oct 7, 2021
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                              Hello All,
                              Its humble request to stay away from such platform, i registered my emandate for my SIP it went through the first month, but the second month there was no confirmation from zerodha that the emandate was failed, and their very conveniently replies to make a transfer via UPI, had i not checked my account i would have missed my SIP.

                              I regret using Zerodha.
                              Zerodha customer support has been notified about the posted complaint.
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                                N
                                Niki13
                                from Ahmedabad, Gujarat
                                Oct 6, 2021
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                                Address: Ahmedabad

                                I have a demat account in zerodha.
                                But still yesterday i was sell my holding
                                Then after again i m buy holding
                                Then after in evening zerodha was sell my holding automatically
                                So i want zerodha give me recover my damaged and give ma a refund
                                I m Nirmal patel
                                From Ahmedabad
                                Zerodha customer support has been notified about the posted complaint.
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                                  Vishal Dadel
                                  Oct 6, 2021
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                                  I was opening a demat account in zerodha. During the process I made the payment of Rs. 200/- towards the charges for account opening. But I did not complete the full process as I changed my mind midway. My account is not opened as I did not want to open it. But I have paid the charge. I raised a ticket officially in zerodha to claim my refund but they have notified me that I will not be able to claim my refund. Ticket No.#[protected].
                                  Please help to get my refund
                                  Zerodha customer support has been notified about the posted complaint.
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                                    A
                                    Achindra Bhatnagar
                                    Oct 4, 2021
                                    Dec 10, 2024
                                    This thread was updated on Dec 10, 2024
                                    Resolved
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                                    Resolved

                                    Address: Bengaluru

                                    I gifted/transferred MF from ZL1741 to BL8620 in Jan 2021. There are discrepancies that have not been resolved yet. Zerodha support asked me to add 100s of individual transactions manually when I raised this. This is not possible, and I asked if there must be some way of export-import or way to fix this in the back end. They agreed to help in the back end and I provided transaction details in the format asked. I have been chasing them on support ticket #[protected] and they are not helping. They just don’t respond on support ticket and when I call phone, the ticket gets assigned to someone who assured of a fix soon. The last reply on ticket is from Aug 27 with similar commitment.

                                    Without fixing these transaction details, I am unable to file my I come Tax Return as I am unable to make right declaration.

                                    Since I gifted from one Zerodha account to another, transaction details must be easier to add. They haven’t mentioned any of this nuances when they offered Gift service.
                                    Dec 10, 2024
                                    Complaint marked as Resolved 
                                    Resolved by engaging top down through Twitter. This forum was no use. Zerodha didn't care to reply back here. I wonder if this forum is legit? Appears toothless.
                                    Zerodha customer support has been notified about the posted complaint.
                                    Nov 09, 2021
                                    Updated by Achindra Bhatnagar
                                    It is been a month, issue still persist and Zerodha support is not taking any action.
                                    Dec 10, 2024
                                    Updated by Achindra Bhatnagar
                                    This was resolved after tweeting, not through this forum.
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                                      R
                                      Rakesh Rajpal
                                      Sep 30, 2021
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                                      Address: Zerodha, #153/154, 4th Cross, J.P Nagar 4th Phase, Opp. Clarence Public School, Bengaluru - 560078
                                      Website: www.zerodha.com

                                      I have sold commodity on[protected] @310 but next day zerodha automatically squre off my commodity without information and no rule of automatically was told by any executive of zerodha on the same day to add more fund. It looks like they are entering in personal portal of their customer and suare off anything from my holdings also.

                                      Similarlythey have done in august month on[protected]
                                      i got approx total loss of 50000
                                      Zerodha customer support has been notified about the posted complaint.
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                                        S
                                        Shailesh Baraiya
                                        Sep 28, 2021
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                                        Kite app not working properly...share price doesn't display and share buy and cell order not working properly
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