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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Jan 2, 2026
Complaints 540
Resolved
238
Unresolved
302
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Zerodha reviews & complaints page 4

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S
shivlkar
from Jaipur, Rajasthan
Sep 28, 2021
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I am member of Zerodha since 2015. I have recently started actively in options trading.

I learnt Sensibull is on Zerodha's Kite platform. But I could not find.

Hence I tried to contact their customer service. I lost 3 calls to understand what is the taped messege. almost 10 minutes. Then on forth call i continue to press 'other query;.

At the end it said that i will be put on to a representative. Listened Covid tape for anather few minutes.

Tnen someone came on line, but he was not audible. So i requested him to call back. He assured me.

I am still waiting for his call.

My request to friends, how is Upstock? Is it ok to shift to Upstock?

Regards.
Zerodha customer support has been notified about the posted complaint.
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    H
    harshit0990
    from Mumbai, Maharashtra
    Sep 24, 2021
    Resolved
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    Resolved

    Address: Banglore

    I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified.
    Sep 24, 2021
    Complaint marked as Resolved 
    I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified. the complain is not resolved yet
    Zerodha customer support has been notified about the posted complaint.
    View replies
    the complaint is not yet resolved then too its showiing as resolved??
    Reply
    Hey Harshit, we're sorry to hear this. Please message us your ticket number so we can have this checked.
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      V
      Vigneshadvika
      from Chennai, Tamil Nadu
      Sep 18, 2021
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      I have placed withdrawal request on sep 17 th 2021 and it got processed in zerodha but amount not yet credited in bank account. I need my money on urgent basis. Please resolve as soon as possible. Raised ticket in support too.
      Ticket number::[protected]
      Zerodha customer support has been notified about the posted complaint.
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      Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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        A
        arnav jha
        Sep 18, 2021
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        Withdrawal status shows processed but money not credited into bank account

        Withdrawal status shows processed but money not credited into bank account...
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        V
        Veerendra93
        from Adoni, Andhra Pradesh
        Sep 17, 2021
        Resolved
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        Resolved

        Address: Adoni

        My account not open my mobile number not link with aadhar that why digilocker not accept please refund my money back
        Oct 23, 2021
        Complaint marked as Resolved 
        Zerodha customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2021
        Zerodha Customer Care's response         Hey, we suggest that you update your mobile number on Aadhaar and complete the online process. Alternatively, we've explained the offline process here: https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-open-an-account-offline
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          P
          pushpak071
          from pune, Maharashtra
          Sep 15, 2021
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          My grandfather has approx 1000 shares of tata motors in physical form
          so i want to convert them into digital
          as the shares were buyed in 1980, so the name on the shares is telco instead of tata motors
          so how can i change the name on the shares
          and then convert it into digital.
          Zerodha customer support has been notified about the posted complaint.
          View replies
          Hey, we've explained the process here: https://support.zerodha.com/category/your-zerodha-account/transfer-of-shares-and...⇄

          For further assistance please create a ticket so that our team can check and assist.
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            H
            Hemantgurrou
            Sep 14, 2021
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            My user ID is YF9776 in the name of hemant singh in Zerodha. There was 100 shares of 3i info tech for delivery in my holding in portfolio. From last few days these shares are not showing in my holding. Shares are not sold by me. Kindly do needful action.
            Zerodha customer support has been notified about the posted complaint.
            View replies
            Hey, 3I Infotech has been suspended from trading due to procedural reasons. The company has announced a reduction of capital and consolidation of shareholdings. More details here: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=[p...⇄

            The shares won't reflect in your Kite holdings. However, you can see them in your holdings on Console.
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              R
              rohh
              Sep 11, 2021
              Resolved
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              Resolved

              Address: banglore

              Since more than week i havent got any response from zerodha, no email no messages. I keep calling them and they say wait 24hrs.
              very poor customer service, havent got the account yet.
              Oct 17, 2021
              Complaint marked as Resolved 
              Zerodha customer support has been notified about the posted complaint.
              Sep 11, 2021
              Updated by rohh               IBR682 user id, registered week ago
              Verified Support
              Sep 14, 2021
              Zerodha Customer Care's response               Hey, we're sorry to hear this. We're having this checked. Someone from our team will reach out to you.
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              Plzz refund my money don't want to open account
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                S
                shiraj Vishram
                Sep 4, 2021
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                Inspite of giving complaints for last 5 days problems not resolved unable to download contract notes from console reports as required for my tax purpose support team not caring about this can i get email id of mr nitin kamat so i can take this matter in this regards
                Zerodha customer support has been notified about the posted complaint.
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                  A
                  Angom narayan
                  Aug 28, 2021
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                  My userid is TX817 in zerodha. On 13 Aug 21 I sold 320 indtower shares @ ₹215.90 totalling ₹ 69088/. So far I have not seen this amt in My Fund statement. It has not entered yet but on 18 Aug 21 CDSL SENT ME A MESSAGE THAY THE AMT HAS BEEN DEPOSITED IN MY DMAT AC. PL HELP TO RETRIEVE THE AMT. ANGOM NARAYAN
                  Zerodha customer support has been notified about the posted complaint.
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                  Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
                  Reply
                  Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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                    K
                    kunal3197
                    Aug 27, 2021
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                    My money was deducted and the account was not opened. I need the refund
                    Zerodha customer support has been notified about the posted complaint.
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                      P
                      prabakarankalai
                      Aug 26, 2021
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                      Address: TN, dharmapuri prabakaran s/o manokaran chinnapangunatham village konagihali post pin 636813

                      Future and option it's not activated in my zerodha app plzz help me
                      Zerodha customer support has been notified about the posted complaint.
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                        J
                        jeeva gundu
                        Aug 21, 2021
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                        Address: 40, KRISHNA KRUPA SOCEITY, PARVAT GAAM

                        User id not recived

                        plz replay to my number or email id

                        [protected]

                        [protected]@gmail.com
                        Zerodha customer support has been notified about the posted complaint.
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                        Hey Jeeva, please create a ticket at support.zerodha.com. We'll have this checked.
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                          Taksha Gaba
                          Aug 13, 2021
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                          Been trying to open an account for 12 hours and it says My Number is already registered whereas I haven't registered my number on Zerodha at all. This is an error and it's causing obstruction. Please help.
                          Zerodha customer support has been notified about the posted complaint.
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                            S
                            skhade
                            from Pune, Maharashtra
                            Aug 6, 2021
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                            On Friday 30/07/21, had Sell 35 share of PRIVISCL at 1507 in MIS, at the EOD the trade would have been squared off. and i was around -2600/- loss, but on monday it was around 14k loss they had charged me the price of share at monday price, after raising multiple ticket, they had charged the price of share of Tuesday now my overall loss is around -20k, Also on monday there was nothing related of PRIVISCL share in HOLDING/POSITION. these had caused me so much stress. if anyone can help me out raise a official court case complain, please help.
                            Account ID-UD0330
                            Zerodha customer support has been notified about the posted complaint.
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                              S
                              Shervi
                              Aug 5, 2021
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                              Money deducted from bank account but not reflected in demat account and didn't get any reply from zerodha

                              I added 10000rs. Because i want to take new position around 8:15pm yesterday but funds are pending till today. Deducted from my bank account instantly but not added in zerodha demat, i want to know where is my money hanging? Disappointed....
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                              B
                              Bharathteja17
                              Aug 4, 2021
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                              I have been following up with them for a month, have not received any response.
                              Ticket number [protected]
                              Zerodha customer support has been notified about the posted complaint.
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                                V
                                Viresh123
                                Aug 1, 2021
                                Resolved
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                                Resolved

                                Their customer redressal system is a total waste and they are unresponsive of ticket raised.
                                I have been facing problems and I am not able to withdraw my money which I urgently needed.
                                I had to take loan instead because zerodha is not giving my money back.
                                I want to complain about this issue to SEBI so that others won't face the same issue in future and I will transfer my account from zerodha to some other good responsible and responsive brokers in India. Zerodha is not able to manage its customer base and I will never ever recommend it to someone.
                                Sep 4, 2021
                                Complaint marked as Resolved 
                                Zerodha customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 03, 2021
                                Zerodha Customer Care's response                                 Hey Viresh, we're sorry to hear this. Could you please create a ticket at support.zerodha.com? We'll have this checked.
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                                  R
                                  rameshjain9999
                                  Jul 29, 2021
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                                  Dear Sir,

                                  Recently I opened the trading account and demat account in Zerodha. There is issue regarding the Demat account and related to these issues there are 2 tickets #[protected], #[protected]. But so far is no progress about those tickets.

                                  On phone call support just give the fake assurance, even without my permission they change the linking of the demat account also. It is a security breach.

                                  Support team with malafide intention delete their comments also on dated 24 July, 2021 around 9:25 AM there was update by support team on ticket #[protected] that I raised the request to change the demat account over call but now that comment has been deleted by support team.

                                  All these happening gives the impression that in future any fraud can also be happen.

                                  Thanks
                                  Zerodha customer support has been notified about the posted complaint.
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                                  Hey, we're sorry to hear this. We’re getting this checked. You’ll have an update on the tickets.
                                  Reply
                                  rameshjain9999's [Complaint's author] reply, Aug 9, 2021
                                  Dear Team,

                                  Please let me know, what action you people took. Still I am struggling for the solution.
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                                    R
                                    ramesh Singala
                                    from Mumbai, Maharashtra
                                    Jul 28, 2021
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                                    Address: Banglore

                                    I have asked to activate my account from dormant stage. I have submitted all the requested documents.Still zerodha has not activated my account. I am continuously chasing with Zerodha since last 15 days even I have raised tickets so many times on support Zerodha portal. Very very poor service and I regret to say that they are technically handicapped and no value for customer's time
                                    Client ID RV1964
                                    Zerodha customer support has been notified about the posted complaint.
                                    Jul 28, 2021
                                    Updated by ramesh Singala                                     This is not yet resolved. It is pending
                                    Aug 04, 2021
                                    Updated by ramesh Singala                                     Still issue is not resolved. I have not received any feedback from Zerodha
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