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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Oct 17, 2025
Complaints 538
Resolved
238
Unresolved
300
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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Zerodha reviews & complaints page 4

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V
Vigneshadvika
from Chennai, Tamil Nadu
Sep 18, 2021
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I have placed withdrawal request on sep 17 th 2021 and it got processed in zerodha but amount not yet credited in bank account. I need my money on urgent basis. Please resolve as soon as possible. Raised ticket in support too.
Ticket number::[protected]
Zerodha customer support has been notified about the posted complaint.
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Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
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    arnav jha
    Sep 18, 2021
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    Withdrawal status shows processed but money not credited into bank account

    Withdrawal status shows processed but money not credited into bank account...
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    V
    Veerendra93
    from Adoni, Andhra Pradesh
    Sep 17, 2021
    Resolved
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    Resolved

    Address: Adoni

    My account not open my mobile number not link with aadhar that why digilocker not accept please refund my money back
    +1 photos
    Oct 23, 2021
    Complaint marked as Resolved 
    Zerodha customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2021
    Zerodha Customer Care's response     Hey, we suggest that you update your mobile number on Aadhaar and complete the online process. Alternatively, we've explained the offline process here: https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-open-an-account-offline
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      P
      pushpak071
      from pune, Maharashtra
      Sep 15, 2021
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      My grandfather has approx 1000 shares of tata motors in physical form
      so i want to convert them into digital
      as the shares were buyed in 1980, so the name on the shares is telco instead of tata motors
      so how can i change the name on the shares
      and then convert it into digital.
      Zerodha customer support has been notified about the posted complaint.
      View replies
      Hey, we've explained the process here: https://support.zerodha.com/category/your-zerodha-account/transfer-of-shares-and...⇄

      For further assistance please create a ticket so that our team can check and assist.
      Reply
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        H
        Hemantgurrou
        Sep 14, 2021
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        My user ID is YF9776 in the name of hemant singh in Zerodha. There was 100 shares of 3i info tech for delivery in my holding in portfolio. From last few days these shares are not showing in my holding. Shares are not sold by me. Kindly do needful action.
        Zerodha customer support has been notified about the posted complaint.
        View replies
        Hey, 3I Infotech has been suspended from trading due to procedural reasons. The company has announced a reduction of capital and consolidation of shareholdings. More details here: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=[p...⇄

        The shares won't reflect in your Kite holdings. However, you can see them in your holdings on Console.
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          R
          rohh
          Sep 11, 2021
          Resolved
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          Resolved

          Address: banglore

          Since more than week i havent got any response from zerodha, no email no messages. I keep calling them and they say wait 24hrs.
          very poor customer service, havent got the account yet.
          Oct 17, 2021
          Complaint marked as Resolved 
          Zerodha customer support has been notified about the posted complaint.
          Sep 11, 2021
          Updated by rohh           IBR682 user id, registered week ago
          Verified Support
          Sep 14, 2021
          Zerodha Customer Care's response           Hey, we're sorry to hear this. We're having this checked. Someone from our team will reach out to you.
          View replies
          Plzz refund my money don't want to open account

          Demat account opening - Comment #3910456 - Image #0
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            S
            shiraj Vishram
            Sep 4, 2021
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            Inspite of giving complaints for last 5 days problems not resolved unable to download contract notes from console reports as required for my tax purpose support team not caring about this can i get email id of mr nitin kamat so i can take this matter in this regards
            Zerodha customer support has been notified about the posted complaint.
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              Angom narayan
              Aug 28, 2021
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              My userid is TX817 in zerodha. On 13 Aug 21 I sold 320 indtower shares @ ₹215.90 totalling ₹ 69088/. So far I have not seen this amt in My Fund statement. It has not entered yet but on 18 Aug 21 CDSL SENT ME A MESSAGE THAY THE AMT HAS BEEN DEPOSITED IN MY DMAT AC. PL HELP TO RETRIEVE THE AMT. ANGOM NARAYAN
              Zerodha customer support has been notified about the posted complaint.
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              Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
              Reply
              Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.
              Reply
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                K
                kunal3197
                Aug 27, 2021
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                My money was deducted and the account was not opened. I need the refund
                Zerodha customer support has been notified about the posted complaint.
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                  P
                  prabakarankalai
                  Aug 26, 2021
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                  Address: TN, dharmapuri prabakaran s/o manokaran chinnapangunatham village konagihali post pin 636813

                  Future and option it's not activated in my zerodha app plzz help me
                  Zerodha customer support has been notified about the posted complaint.
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                    J
                    jeeva gundu
                    Aug 21, 2021
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                    Address: 40, KRISHNA KRUPA SOCEITY, PARVAT GAAM

                    User id not recived

                    plz replay to my number or email id

                    [protected]

                    [protected]@gmail.com
                    Zerodha customer support has been notified about the posted complaint.
                    View replies
                    Hey Jeeva, please create a ticket at support.zerodha.com. We'll have this checked.
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                      T
                      Taksha Gaba
                      Aug 13, 2021
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                      Been trying to open an account for 12 hours and it says My Number is already registered whereas I haven't registered my number on Zerodha at all. This is an error and it's causing obstruction. Please help.
                      Zerodha customer support has been notified about the posted complaint.
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                        S
                        skhade
                        from Pune, Maharashtra
                        Aug 6, 2021
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                        On Friday 30/07/21, had Sell 35 share of PRIVISCL at 1507 in MIS, at the EOD the trade would have been squared off. and i was around -2600/- loss, but on monday it was around 14k loss they had charged me the price of share at monday price, after raising multiple ticket, they had charged the price of share of Tuesday now my overall loss is around -20k, Also on monday there was nothing related of PRIVISCL share in HOLDING/POSITION. these had caused me so much stress. if anyone can help me out raise a official court case complain, please help.
                        Account ID-UD0330
                        Zerodha customer support has been notified about the posted complaint.
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                          S
                          Shervi
                          Aug 5, 2021
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                          Money deducted from bank account but not reflected in demat account and didn't get any reply from zerodha

                          I added 10000rs. Because i want to take new position around 8:15pm yesterday but funds are pending till today. Deducted from my bank account instantly but not added in zerodha demat, i want to know where is my money hanging? Disappointed....
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                          Bharathteja17
                          Aug 4, 2021
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                          I have been following up with them for a month, have not received any response.
                          Ticket number [protected]
                          Zerodha customer support has been notified about the posted complaint.
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                            V
                            Viresh123
                            Aug 1, 2021
                            Resolved
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                            Resolved

                            Their customer redressal system is a total waste and they are unresponsive of ticket raised.
                            I have been facing problems and I am not able to withdraw my money which I urgently needed.
                            I had to take loan instead because zerodha is not giving my money back.
                            I want to complain about this issue to SEBI so that others won't face the same issue in future and I will transfer my account from zerodha to some other good responsible and responsive brokers in India. Zerodha is not able to manage its customer base and I will never ever recommend it to someone.
                            Sep 4, 2021
                            Complaint marked as Resolved 
                            Zerodha customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2021
                            Zerodha Customer Care's response                             Hey Viresh, we're sorry to hear this. Could you please create a ticket at support.zerodha.com? We'll have this checked.
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                              R
                              rameshjain9999
                              Jul 29, 2021
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                              Dear Sir,

                              Recently I opened the trading account and demat account in Zerodha. There is issue regarding the Demat account and related to these issues there are 2 tickets #[protected], #[protected]. But so far is no progress about those tickets.

                              On phone call support just give the fake assurance, even without my permission they change the linking of the demat account also. It is a security breach.

                              Support team with malafide intention delete their comments also on dated 24 July, 2021 around 9:25 AM there was update by support team on ticket #[protected] that I raised the request to change the demat account over call but now that comment has been deleted by support team.

                              All these happening gives the impression that in future any fraud can also be happen.

                              Thanks
                              Zerodha customer support has been notified about the posted complaint.
                              View replies
                              Hey, we're sorry to hear this. We’re getting this checked. You’ll have an update on the tickets.
                              Reply
                              rameshjain9999's [Complaint's author] reply, Aug 9, 2021
                              Dear Team,

                              Please let me know, what action you people took. Still I am struggling for the solution.
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                                R
                                ramesh Singala
                                from Mumbai, Maharashtra
                                Jul 28, 2021
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                                Address: Banglore

                                I have asked to activate my account from dormant stage. I have submitted all the requested documents.Still zerodha has not activated my account. I am continuously chasing with Zerodha since last 15 days even I have raised tickets so many times on support Zerodha portal. Very very poor service and I regret to say that they are technically handicapped and no value for customer's time
                                Client ID RV1964
                                Zerodha customer support has been notified about the posted complaint.
                                Jul 28, 2021
                                Updated by ramesh Singala                                 This is not yet resolved. It is pending
                                Aug 04, 2021
                                Updated by ramesh Singala                                 Still issue is not resolved. I have not received any feedback from Zerodha
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                                  R
                                  ramesh Singala
                                  from Mumbai, Maharashtra
                                  Jul 27, 2021
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                                  Address: Banglore
                                  Website: Zerodha support

                                  I would like tranfer my account from zerodha to Sharekhan. Please let me know the process. I really fade up with Zerodha service. I have raised many times tickets on zerodha support but zerodha failed to resolve the issue.
                                  Zerodha customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2021
                                  Zerodha Customer Care's response                                   Hey Ramesh, we're extremely sorry to hear this. Could you please message us the ticket number. We'll have this checked.
                                  Aug 04, 2021
                                  Updated by ramesh Singala                                   Ticket number #[protected]
                                  Hope for positive response
                                  Aug 09, 2021
                                  Updated by ramesh Singala                                   Still issue is not resolved.please look into this. I have faced financial loss due to the poor service of zerodha
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                                    A
                                    Anita bunkar
                                    Jul 23, 2021
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                                    Address: Account transfar

                                    I want my zerodha account transfar to another brokrej 5 paisa .com
                                    Please i request to you tell me prossess
                                    Zerodha customer support has been notified about the posted complaint.
                                    View replies
                                    Hey, we're sorry to hear this. What seems to be the issue? Could you please create a ticket so our team can check and assist? https://support.zerodha.com/
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