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Zerodha Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 543
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238
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Zerodha reviews & complaints page 9

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V
vasudevagarwal
from Chennai, Tamil Nadu
Jul 8, 2020
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Address: Zerodha Broking Ltd., #153/154, 4th Cross, Dollars Colony, Opp. Clarence Public School, J.P Nagar 4th Phase, Bengaluru - 560078, Karnataka, India.

I have opened the account in the month of march 2020. As per company policy, it takes approx 2-3 days for the account verification and hence provides access after that. I had to use my son's account to create a ticket and then follow up for evidence! It took approx 2 months to provide me the access! I didn't say anything but when i sent courier for nominee for my account in spite of taking risks during this crisis to send couriers for myself and for my son. They did so much drama and asked me to send the courier receipt for further assistance! I had to go back to the office to get all the details they require during this crisis!

After giving all details they said, we have taken at a higher priority and finally, after three months they said that we lost the form. They asked me to send the courier again if you want the nominee to be updated! How cruel action it was. I have suggested an alternate way for their mistake is, i can write an email and if you require physical forms for nominee update then ask your representative to visit my place and thus get all the formalities required from your end! We won't bear any further chargers for all this!

This is the fourth month running and until today no response from their end! They are literally wasting my time! Please help!
Zerodha customer support has been notified about the posted complaint.
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    K
    kabir rahi
    from Delhi, Delhi
    Jun 30, 2020
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    Address: Moti bagh
    Website: Zerodha trading

    My name is Lalit Rahi I tried to open demat account with my name and bank account and I call your number they said if your adhar card is not linked with your phone number you can't open account online I said OK than i tried to open account of my sister I admit details and submitted account opening fees also and I tried many times to upload documents on your site but it's not uploading after several hours I unable to open my demat account. If your site is that terrible why you given option of opening online account now I don't want to open my account with this pathetic service I want my refund as soon as possible.
    Zerodha customer support has been notified about the posted complaint.
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      Aravind Sastry
      Jun 29, 2020
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      Address: Bangalore

      On 16th april paid money to zerodha (Pay_ef1ax5l7yd9ige) for trading account, and shared all the documents to them. Till now i didn't get any update from zerodha. I think my trading account and covid -19 vaccination will come together.
      Zerodha customer support has been notified about the posted complaint.
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        K
        kunalgandre
        Jun 26, 2020
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        Address: [email protected]

        I am not in a position to buy
        TATASTEEL PP
        TATASTEEL-E1

        POP SAYS I HAVE TO ENABLE THE SEGMENT.

        CAN YOU ENABLE ME FOR THIS.
        Zerodha customer support has been notified about the posted complaint.
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          A
          Alloo
          Jun 20, 2020
          Resolved
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          I purchased a delivery stock of worth 191.40 on 15th june 2020 after deducting the balance was 101.70. When i checked my balance after a while it was 90.60. As i am new in this field i thought that it may be tax deduction. But i was astonished when i checked my balance today ie on 20th june 2020 it was 00 although today there is no trade going on moreover i did no trade during these three days. Please enquire into the fact.
          Aug 5, 2021
          Complaint marked as Resolved 
          Zerodha customer support has been notified about the posted complaint.
          Hey, on Saturdays the exchanges hold a mock trading session during which we test our systems, deploy updates etc. During this period, fund balances might not be visible and post the end of the mock session they will be updated. If you still have queries, you can create a ticket here support.zerodha.com and we'll be more than happy to clarify them.
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            V
            vs7120
            Jun 19, 2020
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            Zerodha team,
            My id has been generated three days ago, but while trading in options it is showing that - this segment is not enabled in my account.

            During account opening i had paid rs 500 for all the segments, then why this issue...???

            Kindly resolve it asap.
            Aug 5, 2021
            Complaint marked as Resolved 
            Zerodha customer support has been notified about the posted complaint.
            Hey, to trade F&O you will have to submit your income proof. We've explained the process here: https://support.zerodha.com/category/your-zerodha-account/account-modification-a...
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              K
              K.Mazumdar
              Jun 12, 2020
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              My clain id-yu0949. Pls activate the f&o segment.
              Aug 5, 2021
              Complaint marked as Resolved 
              Zerodha customer support has been notified about the posted complaint.
              We've explained the process here: https://support.zerodha.com/category/your-zerodha-account/account-modification-a...
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                P
                Palani subramani
                Jun 9, 2020
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                Website: Zerodha

                I am opening a zerodha trading account on june 1 2020 more than a 5 days still now i am not getting a user i'd and there is no regarding mails also
                Aug 5, 2021
                Complaint marked as Resolved 
                Zerodha customer support has been notified about the posted complaint.
                Hey Palani, can you please create a ticket here, we'll have this checked: https://support.zerodha.com/
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                  J
                  jasimuddin shaikh
                  Jun 8, 2020
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                  I have paid 300 rupees on 1st june for the purpose of account opening but it was too late to create my account opening. So i created my account from upstox pro. Now i am requesting you to refund my money as soon as possible. Thank you sir.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Zerodha customer support has been notified about the posted complaint.
                  Hey Jasimuddin, can you please create a ticket here: support.zerodha.com.
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                    D
                    Daya_sankar
                    Jun 2, 2020
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                    Resolved

                    Mismatch in primary bank linked in your account and bank proof provided.
                    Jun 24, 2020
                    Complaint marked as Resolved 
                    Zerodha customer support requested the bank account details and rectified the problem in 5 days.
                    Zerodha customer support has been notified about the posted complaint.
                    Hey Daya, Hey Palani, can you please create a ticket here, we'll have this checked: https://support.zerodha.com/
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                      J
                      Jagadesh1618
                      May 28, 2020
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                      Date of incident :28/05/2020
                      Client number: ja4820
                      I can't able to buy banknifty jun 22000 ce share from my account. Please report me as quick.
                      Zerodha customer support has been notified about the posted complaint.
                      Hey Jagadeesh, like the rejection message reads, F&O isn't enabled on your account. You can enable it by submitting your income proof here: zrd.sh/add-segment
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                        K
                        Keyur Sangani
                        May 27, 2020
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                        I'm not able to trade/invest on kite. While trading in nifty50 f&o, i'm getting a message that this exchange segment is not enabled for your account. Enable by visiting: zrd. Sh/add-segment. Please resolve this asap.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Zerodha customer support has been notified about the posted complaint.
                        Hey Keur, looks like F&O isn't enabled on your account. You can have it enabled by submitting your income proof here: zrd.sh/add-segment
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                          Er Javed Ali
                          May 27, 2020
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                          Address: India

                          I am unable to trade in future stocks
                          So please provide me the proper solution for this. I have attached a screenshot of the issue that i was facing during trade.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Zerodha customer support has been notified about the posted complaint.
                          Hey Javed, looks like F&O isn't enabled on your account. You can have it enabled by submitting your income proof here: zrd.sh/add-segment
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                            V
                            Vinayaklatne
                            May 26, 2020
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                            Resolved

                            Address: Dr.pr.patil road sangli

                            Hi i vinayak rajendra latne bank nifty segment trading not done please solve problem. Refer image send.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Zerodha customer support has been notified about the posted complaint.
                            Hey Vinayak, you will have to enable F&O in your account. We've explained the process here: https://support.zerodha.com/category/your-zerodha-account/account-modification-a...
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                              shubhisoo
                              May 26, 2020
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                              I want to close my account, but zerodha is not responding and helping in this process. All their head offices are closed so it's not possible to send them physical form. Whereas they want us to fill form in ms word and esign it with digio, but digio charges 50rs for esign with adhaar card. But by sebi account closing process is free. Whereas in angel broking we just send an email and they close our account. Worst service by zerodha i'll not recommend it to anyone.
                              Zerodha customer support has been notified about the posted complaint.
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                                justsachin1
                                May 26, 2020
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                                Resolved

                                Pls add derivatives segment
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Zerodha customer support has been notified about the posted complaint.
                                Hey Sachin, You can have it enabled by submitting your income proof here: zrd.sh/add-segment
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                                  V
                                  Vamshi 49
                                  May 22, 2020
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                                  While buying a trade its getting like this exchane segment is not enable for your account. Why i'm getting like this soo please make enable it asap
                                  Zerodha customer support has been notified about the posted complaint.
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                                    Rafikansari839
                                    May 22, 2020
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                                    When i was going to sell pe. Then it will going to rejected
                                    Zerodha customer support has been notified about the posted complaint.
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                                      praveenrubdi
                                      May 22, 2020
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                                      Address: Bangaluru

                                      i want to close my zerodha account, because i was unable to create demat account with aadhar otp verification (Old mobile number registered). I will create new account with different mobile number (Which is registered with adhar card).

                                      now i am writing emails to get refund of rs. 300, which zerodha charged for creating demat account, but getting no response from agents which initially emailed me daily for account opening. (First place they shouldn't have charged before creating demat account and linking aadhar number to digilocker app)

                                      Created ticket with zerodha but no response, ticket id: [protected]. Attached payment proof.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Zerodha customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 27, 2020
                                      Zerodha Customer Care's response
                                      Hey, we see that the ticket has been responded to.
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                                        Shalini_nitya
                                        May 21, 2020
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                                        Resolved

                                        Hi,
                                        I have recently opened my demat and trading with zerodha having Clint code CV7834.
                                        It is to intimate that my account has only facility of trade in equity and I am unable to trade in derivative segment i.e. future and options trading.

                                        There fore, it is requested to add derivative segment i.e. futures and options to my account having Clint code CV7834.

                                        Thank you
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Zerodha customer support has been notified about the posted complaint.
                                        Hey Nitya, you can have it enabled by submitting your income proof here: zrd.sh/add-segment
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