[Resolved]  Zestmoney — Account updated as written off

Account Number :- 49CA0C068439

Lender Name :- Moneywise financial services pvt Ltd

Loan Amount :- 3114rs which was paid long ago without any delay

Loan closed on 20/11/2020

I have bank statement as well from which I have paid my last emi of 565

Why no one from zestmoney is responding to my mails? Zestmoney has destroyed my credit score, resolve my issue on priority basis close account in my credit reports I have paid all dues without any delay yet you guys have updated account as written off, I'll ask my friends n family whoever using zestmoney to stop using it immediately as it's very harmful for credit score
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Jun 4, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
ZestMoney Customer Care's response
Dear Zubair,

Greetings from ZestMoney

As I understand, your query is regarding the closure of the loan ID: 49CA0C068439 in your CIBIL.

We are really sorry for the inconvenience caused.

Your request is forwarded to the concerned team please wait for 5-7 working days for team response.

If you continue to face issues post this period, you can write to us and we will be happy to assist you further

Regards
Team ZestMoney
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