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ZestMoney Complaints & Reviews

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Last updated Feb 9, 2024
Complaints 1633
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151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala
Bengaluru
Bangalore District
Karnataka
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560034

ZestMoney reviews & complaints(1633)

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S
Shahd069
from Vadodara, Gujarat
Feb 9, 2024
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Emi repayment issue not auto debit from my account

As i m got fraud by zest money. As i had a auto debit facility from nach that every time my emi of zest money getting debited from my account without failure and i had paid all emi timely.but on my last emi i m getting fraud or manipulate by team ..Rs 1 not debited from my account that will be less from my emi ..and also impacted on my cibil record..too many emails or calls to zest money customer service but no one is answering. When i had...
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S
Shinjinee Mishra
Feb 2, 2024
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Loan fraud

Address:Zest money

I was reached out by a person from Zest money for loan repayment. I had a discussion with him on message and on call and quoted that i know the amount to be repayed is 6886 and they agreed and did not correct the amount even for once. i asked them to send the link and i will pay. and then i received a link to pay 6889 rs. which i did. the link was send by Kisetsu Saison finance, credit saison india. which is also the lending partner of zest...
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M
Mitzz.xx
from Thane, Maharashtra
Jan 30, 2024
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My issue of emi cashback still hasn't been resolved yet

I Register a complaint for no receiving cashback on my no cos emi since more than 5 month
https://www.consumercomplaints.in/zestmoney-b115722
It's almost been a month and it's still hasn't been resolved yet nor I have recieved any response from the customer support...
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S
Shubham 7557
from Mapusa, Goa
Jan 30, 2024
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Cashback issue not resolved

My issue not resolved as I have not received my refund amount

Account in the name of Manvi Shrikrishna Alias Mayur Shinde

I have not received my refund amount and it is showing as resolved please check it...
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S
Shubham 7557
from Mapusa, Goa
Jan 30, 2024
Jan 31, 2024
This thread was updated on Jan 31, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not credited of 14 months

I have taken loan in the name Manvi Shrikrishna Alias Mayur Shinde .I took a no cost purchase. They told me that interest will be refunded as cashback now it's 14 months no cashback is credited till now it comes to around 7000 plus cashback please get it done as soon as possible...
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P
pratap vardan
Jan 22, 2024
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Fraud company

What the hell is wrong with your company, why so many complaints against you??

why don't you work properly without cheating public.

shame on you and your company....
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P
pratap vardan
Jan 22, 2024
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My PAN is added to unknown Zest account

My PAN is added to unknown Zest account and there is loan with that and its effecting my CIBIL score,

I request you to close my account and take necessary action against that person,

I have already sent mail to you guys and you people are asking for registered mail ID, how the hell do I know registered mail ID??

are you guys dumb or what, why don't you run a company properly?
If you can't...
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A
amitjipt2010
from Bokaro Steel City, Jharkhand
Jan 20, 2024
Feb 2, 2024
This thread was updated on Feb 2, 2024
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NOC of my loan

Address:Site No. 19 & 20, Indiqube Celestia, Ground & Third Floor, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034

I took a study loan (Loan Id- 41A4017F7442) from Zest Money in the year 2020 and repaid the complete amount at the end of 2020. The loan is still showing active and due to this, I am not getting any other loans. I have been following up since 2021 but neither their support number ([protected]) is active nor they are responding over emails.
I need the NOC of my loan and the same to be marked as completed on all the necessary portals....
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P
PRABHAT vohra
Jan 18, 2024
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Refund status

I have taken iPhone of 60, 000 rs last year in December. Loan from zest money application last December 2022.and I have given my all the installments on time but I didn't received any cashback from last 7 months as you can check . I have called you so many times on zest money helpline numbers ( I have all the call recordings) but all the executive gaves me different reasons .someone said you will receive the cashback on tomorrow, someone...
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J
Jeevan Devadiga
Jan 16, 2024
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Overdue change after directing amount from a/c

I have been paid my monthly EMI on 5th of this month . But zestmoney as been charged me over due charge of 250 rs . I have been mailed my complaint and zest money team didn’t respond it . Zest money team does not have any contact details or customer service in the app . Thy have been uploaded they are contact number but always it will be bsy or don’t exist....
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R
Rohan Awasthi
Jan 14, 2024
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Payment issue

I have auto debit set for my EMI, which was deducted from my bank. However the zest money app shows that I have defaulted in repayment. I have the auto debit receipt, my cibil score will be affected due to their incomplete updation....
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S
SushilKM
Jan 13, 2024
Jan 23, 2024
This thread was updated on Jan 23, 2024
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Incorrect reporting of closed loan account

I have taken a loan of 15000 through the ZestMoney app (showing financed by HeroFinCorp) which was closed on 7 May 2023 but even after 7 months it is still showing Active on all the online credit platforms and in my cibil report with overdue charges and bad credit report.

I have tried contacting customer support but no help was provided.
Please resolve this issue as it has decreased my cibil score from 800+ to 400's...
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M
Mitzz.xx
from Thane, Maharashtra
Jan 10, 2024
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Not receiving Interest Cashback on no cost emi

I have purchased Redmi note 12 5g on Sep 7 2023 for the amount of 13.5k on 8 months of No cost emi and as per their policy I was supposed to receive the interest amount as cashback after paying the emi dues ...it's been more than 4 months now and I haven't received any cashback for last 4 emi I've been my dues on time..tried contacting their customer support but no response emailed them 4 times still no response from them...
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G
gopikishore s
from Chennai, Tamil Nadu
Jan 8, 2024
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Payment taken Twice

Address:Mumbai

I did my MBA through EMI (ZEST Money) for tenure of 24 months usually the automation payment date is 5th or 6th of every month, for the final month of the tenure which is on (january 2024) I paid amount through the Zest app on January 3rd after that app showed like 24/24 which means I've completed my EMI tenure and entire loan amount has been paid but after that on 6th of january another payment has been taken which is an extra amount. I've...
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S
Saad1422
from Mumbai, Maharashtra
Jan 6, 2024
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Emi deducted twice

On 5th of jan my autopay date was there my one emi got deducted twice for loan id : 65B338E99775 i tried calling mailed but no reply kindly refund my emi back asap...
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G
gopiraju4946
from Markapur, Andhra Pradesh
Jan 5, 2024
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Noc Request

Dear Sir/ Madam

This Is my Loan id:2E1915F3383C

Im Cleared My dues few months back but still now due is showing the Cibil report please provide me the noc and please update repayment on Cibil report......
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A
Abhi@748
from Chandigarh, Punjab
Jan 3, 2024
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Regarding noc and for not updating closed loan accounts in varios credit bureaus

Zestmoney is not updating my loans in credit bureau and not providing noc for loan account number last 4 digits 44c2 and another loan account number with last 4 digits 7748...
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H
Hari1729
from Saint Thomas Mount, Tamil Nadu
Dec 29, 2023
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Loan incorrectly reported as unpaid to cibil

I have taken loan in zestmoney (booked ticket, Amazon) and even I have paid all on time, they have reported as unpaid and mentioned as DPD to cibil, thereby reducing my cibil score. Hence my loan and credit card applications are rejected...
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A
Abhinavsingh275
from Gurugram, Haryana
Dec 29, 2023
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Cashback not refunded till now

As i had bought mobile phone from zest money of 44, 000 loan id 5457014A786D i got cash back only for 5 months but after june I didn’t got my cashback and emi was paid on time every month what is this Aapne paise lene k lia too duniya bhar k message krte ho or hmaree nhi dene tabhi to abb conpany band horii h aabh ya to mera cashback do ni to aage emi ni bhrunga Cibil me bi complaint kr di hhh...
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D
Dsmanhas
from Pathankot, Punjab
Dec 24, 2023
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Interest cashback 1B316106AC03

I purchased aphone via zest loan on dec 2022.this was 0 interest lian...they deduct interest every month but do not give the cashback...I have not got my interest cashback yet its been a year now only 2 cashbacks were recieved.I was promised to get the on 15 oct then your team said 15 nov and now 15 dec...nothing came

Loan Id- 1B316106AC03...
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