[Resolved]  Zestmoney — ACS/ech return

The CAMDEN TOWN TECHNO LTD debit my money from my account . The amount is 1- 251.75 on 19/06/20210and 2- 9853 on 15/10/2021. The money debit from my account for ecs/ach return. But my loan that was closed two years ago.
I want my money back to my account as soon as possible.
My mobile number is [protected].
Attached two files for your reference.
The first one is statement of my account.
And the second is the mail from rbi that I complaint
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 3, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2022
ZestMoney Customer Care's response
Dear Customer,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney.

As per the update from our relevant team, we request you to provide the auto debit failure dates or number of failures, so that we can assist further on this query.

Regards,
Team ZestMoney
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information