[Resolved]  Zestmoney — Application under review for 5 days

My gmail id :- [protected]@gmail.com
Im complaining about my registered zestmoney showing get credit limit 40000.But when i check my way in... Application under review for 5 days went.its showing only takes 24 hours .please check this
Was this information helpful?
No (3)
Yes (9)
Oct 4, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2022
ZestMoney Customer Care's response
Dear Saminathan,

Greetings from ZestMoney! Thank you for writing to us.

As we understand, your query is regarding the approval of your credit limit.

I see that you are yet to submit the updated bank statements.

At ZestMoney, we require the latest 3 months revised bank statements from 01/06/2022 till 31/08/2022, in PDF format where your Full Name, Account Number, and IFSC Code are clearly mentioned. Debit, Credit and Total balance columns should be different.

If your bank statement does not mention the IFSC code, please share a picture of a cancelled cheque. Also, If the statement is password protected, we would require the password too.

This can be downloaded from the net banking services available with your bank.

Please upload the same to the process by logging into your application, and if you face any error, please share the statement to the same mail.

[Note: Passbook /Payslip/M-passbook/ Mini Statement/Paytm/cheque copy is not acceptable as proof for the bank statement.]

We hope your query has been addressed. For any further assistance, please feel free to reply to this email. We would be happy to assist.

Assuring you the best of our services, always.

Regards,
Team ZestMoney
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information