[Resolved] Zestmoney — Approved loan - disappeared | |
On Dec 15th, I got an approved loan of 49k and for 15 days I made around 25 calls to zest money. Everytime, I was promised all the process is done and the loan amount will be credited with in 24 hours. For 15 days, I have submitted 7 Same NACH signed copy documents, everytime I was assured it will be credited. Suddenly, one day entire thing for disappeared.it was applied for a medical emergency and it was conned for 15 days and pressured to share the same document again and again. I demand an explanation.This type of scam and fake process should be stopped. I have copies of all the emails and all 25 call recordings in which the agents promised everytime it will be credited within 24 hours. I have also filed in the consumer case online registration. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Jan 26, 2021 ZestMoney Customer Care's response Dear Sujith, Greetings from ZestMoney! We apologize for the delayed revert. We would like to inform you that your loan of Rs 60, 000/- was approved on Dec 31, 2020 and was disbursed on the same date. The loan for Rs 49, 000/- was cancelled due to EMI payout option. We trust this will address your concern. Regards, Team ZestMoney | |
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