[Resolved]  Zestmoney — Asking me to pay for improving cibil score

I have paid all loan in zest money in January this year but they are asking me that I have paid the loan but I have to pay money for improving credit score which no one can do..they are calling everyday to for me pay for cibil score I have call recordings and call logs
Was this information helpful?
No (1)
Yes (0)
Sep 12, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2022
ZestMoney Customer Care's response
Dear Ajith,

Greetings from ZestMoney!

Thank you for reaching out to us with regards to your CIBIL issue.

As I understand, your query is regarding the corrections required in your CIBIL.

I request you to assist us with some details so that I can help you out. Please provide the below-mentioned details-

1 ] Account number (Lender ID).

2] Lender Name.

3] Sanction amount.

4] Current balance and overdue (If any)

5] The issue which you are facing.

6] If related to DPD, please share the month name and number of days that are incorrectly updated.

7] Please do mention the name and date of the credit bureau on which you are checking the details.

In addition, if you face any problem in sharing the details, you can also provide a screenshot of the credit report.

Furthermore, you can download the report from the below link:

Link- https://creditreport.paisabazaar.com/credit-report/apply?

Experian -https://consumer.experian.in/ECV-OLN/signIn

Transunion (Paid report)- https://www.transunioncibil.com/

Kindly share at the earliest to process the request for CIBIL correction.

I am awaiting your response.

Regards
ZestMoney
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information