[Resolved]  Zestmoney — Auto Debit Not Working status in progress

Dear Team,
Greetings of Peace..!!!
I have taken loan from zest money since I wanna study with Upgrad and was unable to pay full amount.
I'm maintaining sufficient balance for Auto debit of my EMI. But the same is not working at all. My EMI due date is 5th of every month.
I can not pay bounce charges again and again kindly look into this ASAP and resolve it.
There is sufficient balance in my account as well. I don't want to be a late payer and don't want to be charged with late fee as it's zestmoney's fault...
Kindly do the needful on TOP MOST PRIORITY.
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Nov 15, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Oct 07, 2022
Updated by KOMAL DESALE
Please start my auto debit on Top priority
Verified Support
Oct 15, 2022
ZestMoney Customer Care's response
Hi Komal,

Greetings from ZestMoney.

Hope you're doing well!

We regret that you had to reach out on the consumer forum for the resolution of your issue regarding the auto-debit; we will connect with you to get this issue resolved.

Kindly let us know your convenient time of the day.

We shall be waiting for your revert on the same.

Regards,
Team ZestMoney
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