[Resolved] Zestmoney — Cancellation of NACH mandate

[Resolved] Zestmoney — Cancellation of NACH mandate

S Sameer mahammad May 6, 2022 May 9, 2022 This thread was updated on May 9, 2022

I had opened account in zest money app. And also submitted documents for autopay setup. It taken 2days but also it was not verified. When i contact to customer service, they said, your signature in NACH mandate is cross done by you, so please delete that mandate and submit new mandate with straight signature. And I had done that. Today is 15th day, till now it was deleted . So please solve my issue as early as possible. Thank you Was this information helpful? No (1) Yes (0)
Jun 13, 2022 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support May 09, 2022 ZestMoney Customer Care's response Dear Sameer, Greetings from Zestmoney. We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused. This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel. Would you be kind to confirm your registered contact number and Email ID with us so that we can have the same review and assist you in a better way. We will try our best to not let problems like this affect the experience of our customers in the future. Please bear with us this one time. Feel free to contact us if you need any further assistance by replying to the same email thread. Regards, Team ZestMoney
Add a Comment	Share
Submit Close