[Resolved] Zestmoney — Cancelled Transaction emi generated

[Resolved] Zestmoney — Cancelled Transaction emi generated

V Vaibhav mantri Jun 4, 2022 Jun 24, 2022 This thread was updated on Jun 24, 2022

Load generated for a cancelled Transaction on their own. And now even after getting it clarified they haven't cancelled loan and asked me to pay the emi otherwise my cibil score would be affected. Moreover after paying emi in 1 day advabce because their promised me they would refund it they said that since auto-pay is on so the same emi would be deducted again. Such a fraud company. Why would you guve oay now feature if you don't want your customer to pay on their own. I'll add mental harassment charges too if it doesn't get resolved in 10days max. Loan id - 04004OF9C67Q +1 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2023 Complaint marked as Resolved Yes it's been resolved ZestMoney customer support has been notified about the posted complaint. Jun 07, 2022 Updated by Vaibhav mantri So now even after paying 1st emi for a cancelled Transaction they have charted a bill and Asking for full amount to be paid. What a fraud company and what's pur govt doing. These companies are doing unethical business just to increase their revenue so that they can fetch investors money in next funding round. But should this all be at the cost of customer mental health? Verified Support Jun 24, 2022 ZestMoney Customer Care's response Dear Vaibhav, Greetings from ZestMoney! As we understand, your query is regarding the cancellation of your loan ID: 04004OF9C67Q. As per our team update, we would like to inform you that your loan is successfully cancelled and also closed in our record. We value your association with ZestMoney and thank you for your support and cooperation. You can reach out to us at [protected] or [protected]@zestmoney.in for any further assistance. Assuring you the best services. Regards, Team ZestMoney
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