Zestmoney — Cashback not get

honeytush90

from Ludhiana, Punjab

Oct 18, 2022

Website:

www.zestmoney.in

Zestmoney tied up with Timesprime App. if anyone buy subscription of TImesprime app and done payment from zestmoney, buyer will get assured cashback of rupees 250 within 15 days after clear dues. i done it and i paid my all dues before 2 months from today and still not get my cashback. i complained at least 20 times but zestmoney customer care writting same things that : you will get within 15 days" i dont know how they calculating days.
its seems like they are doing fraud with peoples and getting promotion of there app.

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ZestMoney customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2022

ZestMoney Customer Care's response Hi Harpreet,

Greetings from ZestMoney!

We deeply regret the trouble you faced with ZestMoney, which led you to write to the consumer forum channel. This is not the service we want you to experience from us.

However, we see that the cashback for the transaction that you made has been processed and below are the details
Date:[protected]
UTR: N[protected]
Amount: 250/-

Once more, we apologize for the inconvenience caused to you in this regard.

Please feel free to write to us or call us at [protected] for any further assistance.

Regards,
Team ZestMoney

Nov 01, 2022

Updated by honeytush90 not get it... where you credit the amount ? send me full detail with bank name. i don't get any cashback