[Resolved] Zestmoney — charged 295 3 times after emi repayment

Amal P

Address:

Chavanapuzha, 670142

I d took loan from zestmoney, i was unable to pay an emi on time so i have to pay fee of 250as a fine.. It's okay. I did that. But they debited 295rs for 3times for no reason. I don't know why they are playing with customers bank account. I need refund for that amount.. Or else definitely i would go with court.. Such a bad service.
My zest email [protected]@gmail.com

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Mar 21, 2020

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

ZestMoney Customer Care's response Hi Amal,

We are sorry to hear that.

As per your shared email id, we are unable to find any loan details. Also, there are no active or closed loans with us.

However, if you have any other account with any other number kindly revert us back with registered email id or Loan id or customer id so that we can help you further.

You can also write to [protected]@zestmoney.in with your inquiry.

Regards,
Team ZestMoney

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Comments

suttej

Dear team,

Iam the user of zest money and i have paid the money to zest moeny and they are not given NOC and they asking me negative balance so please help me
and i have tired many time zest money people but they are not giving proper response i need my NOC please help me its impacting my cibil also