Verified Support
Sep 02, 2022
ZestMoney Customer Care's response Dear Customer,
Greetings from Zestmoney.
We are extremely sorry to hear this and sincerely apologize for the inconvenience caused.
This is not the service we want you to experience from us. We deeply regret the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.
We kindly request you to please share the details which you used to register with Zestmoney, or you can also choose to write directly at [protected]@zestmoney.in, which is the mail id of our Nodal officer, and we will help you further with your issue on priority.
We are looking forward to hearing back from you.
Regards
Team Zestmoney
Sep 05, 2022
Updated by Piyush SAM What is the email?? Is this a email address [protected]@zestmoney.in??? Which is showing invalid?? What you guys want from me??
My registered mobile number is [protected] and i want to know about my relience digital cashback (intrest cashback and additional cashback) and Amazon cashback (intrest cashback) go and check the details. I already mailed you many times but no resolution. Is this your service?? I want my cashback if i not get my cashback then m not going to pay any single EMI. And I'm going to post this on social media.
Since June m listening that i will get my cashback within 2-3 working days, within 7 working days n all. So it's final after getting my all cashback i will pay the EMI otherwise am not going to pay any single penny.
Verified Support
Sep 30, 2022
ZestMoney Customer Care's response Hey Piyush,
Greeting from ZestMoney!
As we understand, your query is regarding the cashback not received for the loan 92B74AEC86B6.
As we can check in our system, your cashback amount of Rs176 was transferred to your registered bank account on[protected] and the reference number for the transaction is YESB[protected].
You can track the transaction with your bank using the above reference number.
We hope we have been able to assist you with your query. Should you need any further assistance, please feel free to reply to this email. We would be delighted to help and clarify any doubts you have!
Assuring you the best of our services, always.
Regards,
Team ZestMoney
Nov 26, 2022
Updated by Piyush SAM Let me tell you 1 thing you are talking about only 1 cashback there are 2 cashback s are pending. June and July cashback are pending so go and check properly and then reply here. You all are fraud since past 6 months i am only listening i will get my payment within 2-3 days 5-7 days where is my payment. And if you are adding late fees over EMI when customer paying it late then I also want late fees over my cashback. And your EMI collection department is calling me again and again. And harrassing me. This is not the way you are treating your customers.
