Zestmoney — Commercial Cashback Not Given

I had done transaction on MI Store and paid my order by using zest money for which I had to get 5000Rs cashback after 3 successful emi payment and after payment of emi i didn't get any cashback for that transaction i had contact customer service but no proper resolution from their end, only giving false hope and telling to have patience from 2 months.
Registered mobile number : [protected]
Registered email id : [protected]@gmail.com
Transaction date: 24 May 2022