[Resolved] Zestmoney — complain

bobby94

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	[email protected]

Dear sir/mam

kindly resolve my problem i am not buying loan voucher zest money and not use any product for us.. without information debited my account every month Emi 1550 totally fraud and chit this company how can deduct my account... when you not provide any loan why deduct any amount for my account

please resolve my problem otherwise not resolve then take the hard action for company

Regards
ankit gupta
[protected]

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Nov 8, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

ZestMoney Customer Care's response Hi Ankit Gupta,

Thank you for contacting us. I have raised the cancellation request with the merchant. If the voucher code has been added in your account, we will not be able to process the voucher code cancellation. The cancellation takes 10 days, as we need to contact the merchant and once we receive the update that the voucher is not used, then the loan cancellation will be processed.