[Resolved] Zestmoney — Credit limit

ShubhamMishraaz

Feb 27, 2022

Address:

Koramangla Bangalore

Hi,
I want to loge a complaint against Zestmoney and to be honest they are the biggest fraudsters, scammers and cheaters in India. My credit limit was 23000rs and I ve taken two loans of Amazon gift card voucher and for which I was paying respective emi's as well and last year June 2021 I lost my sister due to Covid and the same as been notified after some time to Zest money as well and that was one of my most heartbreaking days. still when things become better for me I have cleared my loans even before time I have foreclose my loans so that I can re-use my credit limit again but these fraudsters blocked my credit limit and this is seriously pathetic and I want to appeal to everyone who all are using Zest money app please don't pay their outstanding loan because they will block your credit limit when you clear your loan and don't even download this app

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Apr 2, 2022

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2022

ZestMoney Customer Care's response Dear Customer,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

We kindly request you to please share your details which you used to register with Zestmoney or you can also choose to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority.

Looking forward on hearing back from you.

Regards
Team Zestmoney