[Resolved] Zestmoney — Deduction of mandate fail charges even no pending payments

[email protected]

Oct 8, 2022

Address:	shiv shanker nager sp road wadala mumbai 400037
Website:	Zest Money

1. 8 October 2022 DEBIT-Mandate fail Chrg txn dt. Camden Town-295.00
2. MUKESH SAMARJEET GIRI (MUMBAI)

So please refund the 295.00 which is deducted. it would be so kind of you.
I have no pending payment in zest money.MY MOBILE [protected] AND EMAIL [protected]@gmail.com. ok

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Nov 15, 2022

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2022

ZestMoney Customer Care's response Hi Mukesh,

Greetings from ZestMoney!

We sincerely apologize for the inconvenience caused to you and that you had to reach out on the consumer forum for a resolution to your concern.

This is undoubtedly not the experience we want our customers to face.

We have reported the concern to the relevant team so that they can check on this and help us resolve your issue.

Thus, requesting you to allow us 2 - 3 working days for the same.

Should you have any other issues, please feel free to contact us.

Regards,
Team ZestMoney