Zestmoney — Did not receive offer cashback for EMI purchase

Address:

ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,

I have bought a portronics projector for 29, 000/- from their site using 3 month EMI Zest money 10% cashback offer. As of March 5 2023, I have paid my dues and the EMI is closed. I have actually paid all the EMIs way before the due date. I still haven't received the 10% cashback from Zest as promised. I've been mailing to their support system, grievance mail, and they're not responding. Meanwhile i'm getting calls from zest employees to utilise more of their loans at an interest. But no one is caring about the cashback i'm supposed to get. It's been two months, and i still have no information regarding the cashback.