[Resolved]  Zestmoney — Ecs bouncing charges deducted

I have been a regular customer of zest money, this complaint is in regard of the debit of Rs.295/- ecs bouncing charges from my account. Till date zest money has debited the money four times, I have tried reaching the bank but they asked me to approach the loan company and after which I mailed zest money but they won't refund the money, asking me to approach the Bank. I'm traumatized by this unlawful activities of zest money, they are a wrongdoer deliberately deducting money from the consumer's account.
Kindly direct them to refund the money as soon as possible.