[Resolved] Zestmoney — ECS mandate charges even after payingu emi

Revanth lll

Jul 6, 2022

Address:

Bengaluru

I have paid my emi on 05/08/2022 and yet the zest money had deducted ecs charges of 6000 from my bank for insufficient funds for autodebit.There were insufficient funds because I had paid the emi.

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Aug 8, 2022

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

ZestMoney Customer Care's response Dear Revanth,

Greetings from ZestMoney! Thank you for writing to us and sharing the Bank Statement.

As per the telephonic conversation, your query is regarding the charges that have been debited from your account.

Please note, in the bank statement shared, the identified transaction does not reflect Camden Town Technologies or ZestMoney in the narration.

Requesting you to please reach out to your bank for further clarity on this transaction.

For any further assistance, please feel free to reply to this email. We would be happy to assist.

Assuring you the best of our services, always.

Regards,
Team ZestMoney