[Resolved]  Zestmoney — emi deducted for 2 times in single month

Address:1/380 maruthinagar, kadapa, YSR, Andhra Pradesh, 516001

I, Pidugu Sasikanth Reddy mobile num [protected] My checked my bank account statement this month I saw that your company have deducted twice amount on 5th April and 9th April 2019 for Rs.1520/- instead of single EMI.
The amount wrongly deducted by you should be refunded back with interest otherwise I will approach Consumer form with all proofs

Sasikanth Reddy Pidugu
[protected]
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May 28, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2019
ZestMoney Customer Care's response
Hi Sasikanth Reddy,

Apologize for the inconvenience caused to you. We'll arrange for a refund if any extra amount is deducted within 3-5 working days.

Team ZestMoney.
Complaint comments 

Comments

Dear team,
Name :- Dumala Annamaiah
Mobile number:- [protected]
Email ID:- [protected]@gmail.com
Please find the attachments and transaction ID's.
I'm already paid my EMI on due date .
But same EMI amount auto debited from my account.
Please refund my money immediately

Dear team,
Name :- Ankit Makwana
Mobile number:- [protected]
Email ID:- [protected]@gmail.com
Please find the attachments and transaction ID's.
I already paid my EMI on due date . Which was on 5th of February 2022.
But same EMI amount auto debited from my account.
Please refund my money immediately and also provide me my cash-back amount for the Emi.

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