[Resolved] Zestmoney — emi late fees

gaurav7666

from Amravati, Maharashtra

Website:

Zest money

I have got late fees of rs 250 for my emi of 187 which was due on 23 nov 2018 but due to my sim lost i was unable to track the emi date and now when i logged in to pay the payment it is charging late fees of rs 250 please help as i am being charged 430 in total for my problem as it was never happened in any of my earlier transactions please reply and solve as soon as possible

Was this information helpful?

No (0)

Yes (0)

Jan 9, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

ZestMoney Customer Care's response Hi Gaurav, we apologize for the inconvenience that you have faced. Please send us an email to [protected]@zestmoney.in from your registered email address with your concern so that we can look into your account history as well as resolve it for you.