[Resolved] Zestmoney — Fake No Cost EMI

[Resolved] Zestmoney — Fake No Cost EMI

A Achyuta Swain from Lal Bahadur Nagar, Telangana Sep 2, 2022 Sep 3, 2022 This thread was updated on Sep 3, 2022

I purchased a product from Flipkart which cost is INR 3, 559.00 and I purchased through no cost emi through zest money for 3 month and at the end I have to pay INR 4, 141.24 . This offer zestmoney giving to customer. Initially zest money said all interest amount will be credited to my account, now they are saying we are sorry. They are here to loot customer with fake no cost emi. Was this information helpful? No (0) Yes (0)
Oct 6, 2022 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Sep 03, 2022 ZestMoney Customer Care's response Dear Achyuta, Greetings from ZestMoney! Thank you for writing to us. As we understand, you have applied for a loan ID: DH56T112360Z, with 0% EMI. Please be assured we are here to help you. We regret to inform you that your loan ID: DH56T112360Z, is not under a cashback offer. As per your screenshot, we are unable to see that you are eligible for the cashback offer. If you are eligible for this, in your screenshot the cashback amount is properly mentioned in your statement. We apologize for your trouble that you have faced. Please try and understand your loan is not under subvention cashback. As we checked in your screenshot 'No Cost EMI" only gave you a minimum discount of Rs. 126. For any further assistance, please feel free to reply to this email. We would be happy to assist. Assuring you the best of our services, always. Regards, Team ZestMoney
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