[Resolved]  Zestmoney — female staf[censored]sing nasty and very worse words

Address:89/432, PALAIYUR, Erode, Tamil Nadu, 638504

I have taken two product loans in zest money last 5 month i have not paid two days before i have clear all the pending emi of one product.in-between time one of staff call me and using such a bad words and she said make the payment else i will beat u in my slipper and she telling any my parents in very bad and she scold my mom in very bad even i am not supposed to say that word. Yes it is my mistake to delay but see i was paid and clear the one product pending loans.. It is really painful how peoples are using a words like this.. So finally i have make the payment and. Now i am going to tamil nadu south regional consumer court to the legal.

I was getting a call from this number [protected] through this number only she was using that kind of nasty words and all..
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Jan 23, 2020
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Dec 23, 2019
Updated by Ashok Natesan
still i'm not get any apologies from that female staff and one more thing shes not like a staff her words like a i cant express that words, what kind of human being she is, one more interesting thing today one of male staff call me and say i am that person to spoken with you in that day i have throught infection so that my voice like as female, this is way they are give a response, one of the worst company in india which is zest money
Verified Support
Dec 23, 2019
ZestMoney Customer Care's response
Hi Ashok,

We are sorry to hear that.

We request you to provide your registered email id and contact number. As we are unable to find any loan request or profile details.

So that we can help you better and resolve your queries.

Regards,
Team ZestMoney
Jan 25, 2020
Updated by Ashok Natesan
ISSUE HAS NOT RESOLVED, THEY ARE DOING SOME OTHER THINGS IN MY ACCOUNT, COMPLETELY DISAPPOINTED
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