[Resolved]  Zestmoney — Frozen Credit limit with my account which is registered with [protected]

I have account with zest money and my registered mobile number is [protected]. My credit limit is 88 thousands but now my limit is showing as frozen in my account. Please activate my credit limit.
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Nov 1, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
ZestMoney Customer Care's response
Hey Chandresh,

Thank you for reaching out to us!

We are extremely sorry to hear this and sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

We understand that your concern is regarding the Credit Limit issue and we would like to inform you that your application has been rejected due to which you will not be able to transact at the moment. However, you can reapply for the limit post 90 days.

We appreciate your understanding and cooperation in this regard.

Assuring you the best of services.

Regards,
Team ZestMoney
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