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[Resolved]  Zestmoney — Kyc Of Aadhar

I've tried over 10 times to do the kyc for aadhar card but the website they're partnered with isn't willing to work at all and everytime I contacted their support team, the answer was always the same saying that it's a problem from government's end which isn't case as with other apps I tried for the same type of kyc, it's working fine over there. It's a problem with you only zest, just fix your damn kyc of aadhar already
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Feb 12, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2022
ZestMoney Customer Care's response Dear Customer,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

We kindly request you to please share your details which you used to register with Zestmoney or you can also choose to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority.

Looking forward on hearing back from you.

Regards
Team Zestmoney
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My kyc pending and my credit limit showing under review but not any response to zest money customer side, I have many times mail and calling this telling send the request but not any response
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