[Resolved] Zestmoney — late fees applied on my loan account | |
Had my loan amount due on 25th september but as i was in my village i was unable to pay the amount as my phone got lost on the 22nd sept in evening... I purchased a new phone after coming back and got my sim card reactivated on new sim and when i wanted to pay the emi it is showing me a late charge of 250rs.. This is not acceptable for what i was in such problem.. My zest loan id is 78dc22170717 Was this information helpful? | |
Nov 15, 2019 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 ZestMoney Customer Care's response Hi Gaurav, We have raised the request with the collections team to check and update for a waiver as a one-time exception, It will be updated within 24 hours. Team ZestMoney. | |
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