[Resolved]  Zestmoney — late payment charges

Hi there, I missed out paying an emi of the 182 by 4 days and 250 rupees as late payment charges were levied. I have been a loyal customer with zest money and paid all earlier loans also on time. I missed out paying this time as I didn't get any reminder regarding the due date. I have already paid the remaining amount and late payment charges. But I request you to refund the late payment charges.
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Apr 3, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2019
ZestMoney Customer Care's response
Hi Sandeep,

We're really sorry to hear you had this experience. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

Team ZestMoney.
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