[Resolved] Zestmoney — loan activated without crediting the loan amount to the user s account

Sangeeth Sunil

from Bengaluru, Karnataka

Address:

ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034, 560034

Hi ;

I have applied for a loan from zestmoney as per their compulsion applied date was on 3rd April 2019 and they approved the same immediately but its been almost 9 days and still the money is not yet credited to the bank and when enquired with zest customer support they are giving all sorts of lame excuses on the delay and I even asked to deactivate the loan which is not yet credited but they are denying this to do it . I like to bring this issue in front of this forum and also seeking advice on how to move legally on this.

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May 11, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2019

ZestMoney Customer Care's response Hi Sangeeth Sunil,

Apologize for the inconvenience caused. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

Team ZestMoney.