[Resolved]  Zestmoney — loan already paid

This complain is regarding my loan number 78dc22170717 for which i have already paid the emi amount for october but it is still not updated on my account and it is asking me to pay again please check the transaction details of my account and update my account urgently, i am receiving daily reminders to pay it and it is very irritating for me to check it. Please do the needful urgently.
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Dec 21, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2019
ZestMoney Customer Care's response
Hi Gaurav,

We are sorry to hear that.

As communicated over call, please pay EMI (rs 599) of one loan and for waiver of late payment fees of another loan, we will escalate to the concerned team to look into. We will get back to you as soon as we receive the payment (rs 599).

Regards,
Team ZestMoney
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