I placed an order on Myntra through ZestMoney EMI on November 28, 2022 for amount Rs. 2172.0. The payment process failed multiple times at ZestMoney processing page and I received an error in the app. Only option was to retry the payment, so I retried the payment and finally the payment got approved. But now two loans of the same order are active in my ZestMoney account. The two active loan IDs are: [protected]E and A972601B4470. Myntra has only recieved a single order and they have made sure that there was no 2nd order placed.
Kindly respond as it is unfair to pay twice for single purchase due to ZestMoney's faulty processing page. Was this information helpful? |
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