[Resolved] Zestmoney — Loan Not Disbursed

Its Me Dheeraj

Jun 15, 2022

Address:

Karnataka Banglore

My Name Is Dheeraj
I Have Applied For Personal Loan On 7th Of Jun And Got Activated On 8th Of Jun
They Disbursed In Closed Bank Account Because My Old Registered Bank Account Was Closed So I Requested To Update My New Bank Account After 5 Days Account Got Updated On 13th Of Jun
As They Promised We Will Disburse The Amount In New Bank Account But Now No Response From Their End

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Jun 23, 2022

Complaint marked as Resolved

My Issue Is Resolved They're Very Polite And Helpful

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2022

ZestMoney Customer Care's response Dear Dheeraj,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

Would you be kind to share the registered contact number or Email ID with us so that we can have the same review and assist you in a better way.

We will try our best to not let problems like this affect the experience of our customers in the future.

Please bear with us this one time.

Feel free to contact us if you need any further assistance by replying to the same email thread.

Regards,
Team ZestMoney