[Resolved] Zestmoney — loan voucher deactivated

Namanvyas94

from Satna, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452009

Hello support,

I have applied for loan of 18890 and received two voucher worth of rs 10, 000 and 8, 990 on monday 8th of oct but when i try to use the same it says your voucher has been deactivated please try again tomorrow. When i tried next it still says the same thing, please help i. E. Issue me a correct voucher or cancel my loan.

Note : one voucher is working fine but the other voucher worth 10, 000 is having the above problem.

Thanks and regards,
Naman

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Nov 24, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

ZestMoney Customer Care's response Dear Mr. Namanvyas94,

We're really sorry to hear you had this experience. We are constantly trying to work towards improving our services and we'll make sure this does not repeat. Allow us an opportunity to look into this for you. Please send an email with the screenshot of the error that you are seeing when using the voucher code to [protected]@zestmoney.in so we can look into it immediately and get it resolved.

Regards
Team ZestMoney.