[Resolved]  Zestmoney — miss communication/ fraud behaviour

Address:Bangalore, Karnataka

I borrow a loan from zestmoney, before processing the same i've called to zestmoney and asked regarding backback of interest on emi so zesmoney's executive told me that this office is available and cashback will be credit to your registered account within few days after paid the emi of the same month. But no cashback have been received to me, now zestmoney executives saying that no offer was available to you. Hence i would request you to check hear that call if recorded & give me resolution for the same.
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Feb 1, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
ZestMoney Customer Care's response
Hi Ar123if,

We're really sorry to hear you had this experience. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

Team Zest.
Complaint comments 

Comments

Hi

Zest money approved my personal loan but amount not credit in my account what's going on my profile side start a emi plane

What's going on here check and resolve this issue

.

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