Zestmoney — Money

"I had taken a loan from ZestMoney." & "My loan has been paid off for more than 6 months now. But today my brother send me money 1000 rupess by upi & "I checked my balance after some time and it was showing 0.00 in my account." I was shocked howz it's possible because I don't have any loan or emi pending. Then i talked to the pnb customer care "They said that I have some EMI bounce charges. This has happened to me 4-5 times, but I didn't pay much attention due to lack of time. I want my money back now.