Zestmoney — my flipkart loan amount must be cancelled 14999

Address:

764001

I applied loan from zestmoney for 14999.
That is used on flipkart web site for mobile purchase. But my order had been cancelled. They refunded money to original gift card to zestmoney. But zestmoney did not cancelled my loan from my id. It showed. Plz cancelled my loan from my idea for flipkart. i call to the customer care they take call after 20 minuet . they said my loan will cancel up to 10 days on 10.
08.2018 but after 10 days did not cancel my loan. when i contact them. they said cancel my loan 3 to 5 days. after did not cancel my loan. i contact again they said my loan will cancel in 7 to 10 days and they deducted Rs 295 from my account on 27.08.2018 with out cancel my loan from flipkart. plz resolved loan urgent .