[Resolved]  Zestmoney — My loan with zestmoney have been closed years back but it is showing still active in my cilbil

My loan with zest money has been closed years back but it is showing active still now . Pls resolve this
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Deep,

Greetings from ZestMoney!

We are sorry to hear this. We request you to provide a registered email id or your contact number since we are unable to find any profile details so that we can help you better and resolve your queries.

If you have already written to ZestMoney, then please share the case id so that we can check and update you. You can also write to us at [protected]@zestmoney.in or to our Nodal Officer ([protected]@zestmoney.in) for escalation.

Regards,
Team ZestMoney
Deep2016's [Complaint's author] reply, Apr 28, 2021
My register mobile no :- 7738629698
Dear Deep,

Appreciate your quick response. We request you to write to us at [protected]@zestmoney.in and share the latest Cibil report (not older than 10 days) and the loan id which are showing as active, so that we may check and do the needful.

Please share the case id here so that we may prioritize the corrections.

Regards,
Team ZestMoney

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