[Resolved]  Zestmoney — nach document not verified

Hi its been 2 week and my account is still not working whenever i try to login it takes forever just to get me log in and secondly my nach document is still not verified after 2 weeks of complaints and all waiting. How long would i have to wait
I also told you guys to increase my limit. You told me wait 90 days and so that i have waited so long you increase my limit from 6000 to 6400. What will i do with this extra 400 buy a new iphone x
Please take you customers seriously
Was this information helpful?
No (0)
Yes (1)
Oct 13, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
ZestMoney Customer Care's response
Hi Sourav Dogra,

We're really sorry to hear you had this experience. We are constantly trying to work towards improving our services and we'll make sure this does not repeat. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

You can reach our customer support on [protected] from Monday to Sunday between 8 AM to 8 PM. You can also to go https://zestmoney.in/contact/ and chat with us.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information