Zestmoney — NOC letter

Address:Ahmedabad

I had taken a loan from ZestMoney which has been closed which has been more than a year and a couple of months for the rest. Instead of providing it within a 30 days period of the closure, they are asking to wait for 30 additional days wherein the other bank is obligating for the home loan as they have not updated in my CIBIL. They asked to initiate a chat and the chat rep asked to call as she can't help. I did receive the same response from the call rep saying can't provide it right now. Why the hell we should suffer if the lender does not update the information on CIBIL and why they are not being penalized for such unacceptable things? If I won't get the letter today, the builder would have it sold to someone else which I can not accept.
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    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
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