[Resolved]  Zestmoney — Not providing noc for my closed loans

I've successfully paid off 7, 8 loans taken from zest money but they're not providing NOC and in my cibil report it shows as not closed and in due.. already contacted through mail 2, 3 times but not a single response from their side. Please help me to get my noc
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Oct 31, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
ZestMoney Customer Care's response
Dear Rahul,

Greetings from ZestMoney!

As we understand, you require the NOC for all closed loans.

Your request has been forwarded to the concerned team.
For the loan ID's:- 3938D92EA82F;89DD78633187 ; 6F22C7816C53; 45B7425374AC your NOC will be sent to you in 1-2 working days.

Your NOC will be sent to you in 30 working days for the rest of the loans.

For any further assistance, please feel free to reply to this email. We would be happy to assist.

Assuring you the best of our services, always.

Regards,
Team ZestMoney
Complaint comments 

Comments

No noc has been shared till now. When I chat with one of your customer care representative he/she left the chat without any response! Why you guys are treating customer like garbage?? I need my NOC. Why you guys can't provide that? Any particular reason behind that????

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